DCUBS

Biographical Details:

Margaret Heffernan (BBS, MBS, MCIPD, PhD) is a lecturer in HRM at Dublin City University Business School. Prior to this she lectured in the J.E. Cairnes School of Business and Economics at National University of Ireland, Galway. She previously worked as a Research Fellow at the University of Limerick, co-ordinating the Irish Management Institute/University of Limerick strategic leadership research programme, a study which investigated knowledge management, intellectual capital, social networks and strategic leadership of management teams within indigenous Irish software companies. This research culminated in the publication of 'Managing Knowledge based Organisations'(Blackwell, 2003), which she co-authored. Margaret is a member of the Chartered Institute of Personnel & Development and a FAS accredited trainer. She is also certified by the British Psychological Society (BPS) to administer a range of psychometric instruments. Her main research interests focus on strategic human resource management, organisational justice and employee outcomes. She has presented at numerous academic and professional conferences and published academic journal articles in such journals as the International Journal of Human Resource Management and Journal of European and Industrial Training. She has also co-authored a number of book chapters, most recently a chapter in International Human Resource Management which was edited by A.W. Harzing and A. Pinnington and published by Sage. Awards for her research include a best paper award at the Irish Academy of Management Conference. She is currently Programme Director of the CIPD accredited MSc in Human Resource Management at DCU.

Research Interests:

High Performance Work Systems and Employee Outcomes; Organisational Justice and HRM; Employability and the psychological contract; Changing role of HR in the recession

Selected Peer Reviewed Journals

• Beynon, M. Heffernan, M. McDermott, A. 2012. Psychological Contracts and Job Satisfaction: Clustering Analysis using Evidential C-Means and Comparison with other Techniques. Intelligent Systems In Accounting Finance And Management,
• McDermott, A. Heffernan, M. Beynon, M.J.. 2012. When the nature of employment matters in the employment relationship: A cluster analysis of the psychological contract and organizational commitment in the non-profit sector. International Journal Of Human Resource Management,
• O Donnell, D. Porter, G. McGuire, D. Garavan, T.N. Heffernan, M. 2003. Creating intellectual capital: a Habermasian community of practice introduction. Journal Of European Industrial Training, 27, 2/3/4, pp80-88.
• O'Regan, P., O'Donnell, D. Heffernan, M. 2001. Recognition and management of intellectual resources: preliminary evidence from indigenous Irish high-technology firms. Journal Of European Industrial Training, 25, 2/3/4, pp109-115.
• Heffernan, M. Flood, P. 2000. An exploration of the relationships between the adoption of managerial competencies, organisational characteristics, human resource sophistication and performance in Irish organisations. Journal Of European Industrial Training, 24, 2/3/4, pp128-136.

Selected Books

• Flood, P. Heffernan, M. Farrell, J. MacCurtain, S. O'Hara, T. O'Regan, P. Carroll, C. Managing Knowledge-based Organisations: Top Management Teams and Innovation in the Indigenous Software Industry, Blackhall Publishing, 2002.

Selected Chapters

• Heffernan, M. Flood, P. Liu, W. 2011. High Performance Work Systems : International Evidence of the Impact on Firms and Employees.

Selected Non-peer Reviewed Journals

• Flood, P. Heffernan, M. Barry, F. 2002. Getting the Best from the Competency Approach - an Irish perspective. Irish Management Institute: Dublin,

• Heffernan, M and Dundon, T. , Researching Employee Reactions to High Performance Work Systems in the Service Sector: The Role of Organisational Justice Theory., 16th International Labor and Employment Relations (ILERA) World Congress , 02-JUL-12 - 05-JUL-12, Philadelphia, USA
• Beynon, M., Heffernan, M. and McDermott, A., Expositing Psychological Contract Types and their Relationship with Job Satisfaction: a cluster analyses based investigation, British Academy of Management Conference, 13-SEP-11 - 15-SEP-11, Aston University, Birmingham
• Bonner, S. Heffernan, M., Line managers¿ attitudes and behaviours towards work-life balance: a case study investigation into the implementation of work-life balance programmes in a semi state company., Irish Academy of Management Conference, 01-SEP-11 - 02-SEP-11, Dublin
• Kinahan. M. and Heffernan, M., Investigating the Role Of Emotional Labour And Dispositional Affect On Employee Outcomes: A Study Of Special Need Assistants Experiences, Irish Academy of Management Conference, 02-SEP-10 - 03-SEP-10, Cork
• Beynon, M., Heffernan, M. and McDermott, A. and O' Reilly, N., Investigating the Psychological Contract and its Relationship with Organizational Commitment in the Non-Profit Sector: A Factor Analysis and Fuzzy Clustering based Approach , Irish Academy of Management Conference, 02-SEP-10 - 03-AUG-10, Cork
• Cullinane, S.J Heffernan, M., Managing change towards lean manufacturing: A multinational pharmaceutical case study., Irish Academy of Management, 03-SEP-09 - 04-SEP-09, Galway
• Heffernan, M. Harney, B. Cafferkey, K. Dundon, T., Exploring linkages between HRM, creatitivy and organisational performance: Evidence from Ireland, Academy of Management Conference, 08-AUG-09 - 11-AUG-09, Chicago, Illinois
• Heffernan, M. O Reilly, N. , Psychological contract violation in non-profit organisations, Irish Academy of Management Conference, 03-SEP-08 - 05-SEP-08, Dublin
• Heffernan, M. Cafferky, K. Harney, B. Dundon, T., Exploring the relationship between HRM, creativity and organisational performance: evidence from Ireland, 9th International Human Resource Management Conference, 12-JUN-07 - 15-JUN-07, Tallinn, Estonia
• Heffernan, M., High Performance Work Systems and Employee Outcomes: The role of social justice theory in rebalancing the debate, EURAM-EDAMBA-EIASM Doctoral Consortium, European Academy of Management (EURAM), 04-MAY-05 - 07-MAY-05, Münich, Germany
• Heffernan, M., Why Integrate Competencies Into HR Strategy: Using Competency-based tools and applications to Drive Strategy, The Professional Knowledge Update: Research and Best Practice seminar. CIPD Northern Ireland., 20-OCT-04 - , Belfast
• Heffernan, M. Dundon, T., High Performance Work Systems and Employee Outcomes ¿ An Organisational Justice Perspective, In: Prof. Mick Marchington Dr. Stefan Zegalmeyer ed.IIRA HRM Working Group, 7th European Regional Congress of the International Industrial Relations Association (IIRA), 07-SEP-04 - 11-SEP-04, Lisbon, Portugal
• Heffernan, M., High Performance Work Systems and Employee Outcomes, Irish Academy of Management Conference, 02-SEP-04 - 03-SEP-04, Trinity College, Dublin
• Flood, P. Halpin, B. Heffernan, M. Lynch, L., Employability ¿ The New Moral Contract?, Irish Academy of Management Conference, 04-SEP-02 - 06-SEP-02, Waterford Institue of Technology, Ireland
• O¿Donnell, D. Porter, G. McGuire, D. Garavan, T.N. Heffernan, M., Creating intellectual capital in a Habermasian community of practice., 3rd European Conference on HRD Research and Practice: Creativity and Innovation in Learning, 25-JAN-02 - 26-JAN-02, Edinburgh, Scotland
• Heffernan, M. O'Donnell, D. McCann, A, Making strategy in the digital phenomenological now., Academy of Management Conference, 05-SEP-01 - 07-SEP-01, Derry
• O'Regan, P. O'Donnell, D. Heffernan, M., Intellectual Capital Creation and Measurement: Evidence from Indigenous Irish software sector , Irish Academy of Management Conference, 07-SEP-00 - 08-SEP-00, Dublin
• Heffernan, M., An exploration of the relationships between the adoption of managerial competencies, organisational characteristics, HR sophistication and performance in Ireland., Irish Academy of Management Conference, 03-SEP-99 - 05-SEP-99, University of Limerick, Limerick