Quality Promotion Unit

Dr Sarah Ingle

Name:Dr Sarah Ingle
Phone Number5928
Room:A147
E-Mail Address:

Dr Sarah Ingle

Biographical Details:

Dr Sarah Ingle has been a Lecturer in Enterprise and Entrepreneurship in DCUBS since 2001. Previous to that she taught as an associate lecturer in UCD and IT,Tallaght. Her Primary and Masters degrees are in Industrial Engineering, from TCD and UCD respectively, and she has worked in Irish industry as a chartered engineer in three multinational companies. Dr Ingle gained her PhD in Strategic Management in 2000 from DCU.In 2006 she was awarded a Fulbright Scholarship to Arizona State University, USA for the Spring Semester 2007. Sarah is an Edward de Bono Six Thinking Hats Trainer and is also a Certified Entrepreneurship Teacher for the National Foundation for Teaching Entrepreneurship (NFTE). In 2006 she was nominated by her final year students for the DCU President's Award for Teaching and Learning.She is an evaluator for The European Network for Accreditation of Engineering Education and external examiner for the BSc. in Production Management,UL.

Research Interests:

Business incubation measurement and management, Changing themes in Entrepreneurship and New Enterprise Development, Entrepreneurship education, World class manufacturing and related organisational technologies in Irish industry.

Selected Peer Reviewed Journals

  • Dr Regina Connolly. 2008. Dr Sarah Ingle. `Towards An Improved Understanding Of E-Service Quality In Ireland: An E-S-Qual Approach¿, E-Business Review, Vol VIII, pp98-101., , pp98-101.
  • Mottiar, Ziene and Sarah Ingle. 2007. Broadening the entrepreneurial perspective: interpreneurship in an Irish furniture region. International Small Business Journal, 25, 6
  • Ingle, Sarah and Regina Connolly. 2006. Methodological and research issues using E-S-Qual to measure online service dimensions in Ireland. Irish Journal Of Management, 27, 2
  • Ingle, Sarah. 2003. 'Customer relationship management: luxury or necessity in an economic downturn?', Problems and Methods in Management. 1, , pp174-182.
  • Ingle, Sarah and Willo Roe. 2001. Six sigma black belt implementation. The Tqm Magazine, 13, 4, pp273-280.
  • Ingle, Sarah. 2000. An empirical investigation of approaches to new work practices. The Tqm Magazine, 12, 6, pp422-432.
  • Ingle, Sarah. 2000. 'Realigning performance measures: case studies in Irish industry'. International Journal of Business Performance Management. 1, 2, pp124-136.

Selected Books

Selected Chapters

  • Ingle, Sarah and Ali J. Ahmad, EU Incubation Policies Compared: UK, Germany & Italy with Implications for Ireland, 32nd Institute for Small Business 7 Entrepreneurship Confernece (ISBE), 03-NOV-09 - 06-NOV-09, Liverpool
  • Ahmad, A. J., Ingle, S., The Paradoxes and Practices of Incubation - Study A: The Life World of the Incubator Manager, Irish Academy of Management Conference, 02-SEP-09 - 04-SEP-09, GMIT, Galway
  • Ahmad, Ali J. and Sarah Ingle, Public Policy & HTSF Development: Political Rhetoric and the Rapid Diffusion of Business Incubators in the EU, 7th High Technology Small Firms Conference, 20-MAY-09 - 28-MAY-09, Manchester Business School, Manchester
  • Ahmad, Ali J. and Sarach Ingle, Towards an Interpretive Theory of the Incubation Process: Identification of Knowledge Gaps & Paradigmatic Debates, AUMEC - International Conference on Market, Marketing and Entrepreneurship, 06-APR-09 - 09-APR-09, Antalya, Turkey
  • Ahmad, A J, Ingle, S, Institutional Adaptiveness, Technology Policy & the Diffusion of Incubator Models, Institute for Small Business & Entrepreneurship (ISBE) Conference, 05-NOV-08 - 07-NOV-08, Belfast, N. Ireland
  • Ingle, S, Performance Measurement Systesms of Campus-Based Incubators in Ireland, 2nd International FINPIN Conference: Promoting Entrepreneurship by Universities, 20-APR-08 - 22-APR-08, Hameenlinna, Finland
  • Ingle, Sarah and Kathleen Anders, Funding and Measurement:Lessons Learned from the incubation Environment in Ireland and Arizona, High Technology Small Firms Conference, 14-JUN-07 - 15-JUN-07, Manchester
  • Connolly, Regina and Sarah Ingle, Quality issues affecting internet purchasers in Irish SMEs: preliminary findings , 7th International Information and Business Management Association Conference , 14-DEC-06 - 16-DEC-06, Brescia, Italy
  • Connolly, Regina and Sarah Ingle, E-S-QUAL and website service quality in Ireland: an empirical study, BAI International Conference on Business and information, 12-JUL-06 - 14-JUL-06, Singapore
  • Ingle, Sarah and Regina Connolly, E-Commerce service quality: implications for SMEs in Ireland¿,, 13th International Conference on Recent Advances in Retailing and Consumer Services Science (EIRASS), 09-JUL-06 - 11-JUL-06, Budapest, Hungary
  • Connolly, Regina and Sarah Ingle, E-S-Qual and website service quality in Ireland, 6th IBIMA Conference on Managing Information in the Digital Economy, 19-JUN-06 - 21-JUN-06, Bonn, Germany
  • Ingle, Sarah, role of incubation centres in the development of high technology small firms: an Irish perspective, High Technology Small Firms Conference, 26-MAY-05 - 27-MAY-05, Manchester
  • Ingle, Sarah, Incubation Centres: Role, Classification and Best Practice in Ireland, 10th International Conference on ISO9000 and TQM, 28-MAR-05 - 30-MAR-05, Shanghai
  • Ingle, Sarah and Ziene Mottiar ,, Regional disparity and entrepreneurship: an Irish study, 2nd Conference of the International Entrepreneurship Forum: Entrepreneurship and Regional Development, 05-SEP-02 - 07-SEP-02, Beijing
  • Ingle, Sarah, Entrepreneurship and quality management: an Irish exploratory study, 7th International Conference on ISO9000 and TQM, 02-APR-02 - 04-APR-02, Melbourne
  • Ingle, Sarah and Willo Roe, Business excellence in multinational corporations: the six sigma black belt approach, 5th International Conference on ISO9000 and TQM, 25-APR-00 - 27-APR-00, Singapore
  • Ingle, Sarah and David Jacobson, Approaches to TQM adoption in an Irish context, 4th International Conference on ISO 9000 and TQM, 07-APR-99 - 09-APR-99, Hong Kong Baptist University
  • Ingle, Sarah, Performance measurement: changing strategies in Irish industry, 15th Irish Manufacturing Committee Conference: Manufacturing Strategies for Europe, 04-SEP-98 - , University of Ulster at Jordanstown
  • Ingle, Sarah, World class manufacturing and competitive advantage in the Irish automotive component manufacturing industry, 14th Irish Manufacturing Committee Conference: Sustainable Technology in Manufacturing Industries, 01-SEP-97 - , TCD
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