Registry

Module Specifications

Current Academic Year 2012 - 2013
Please note that this information is subject to change.

Module Title	Managing and Mediation in the Workplace
Module Code	ES225
School	School of Education Studies
Online Module Resources
Module Co-ordinator	Semester 1: Trudy Corrigan Semester 2: Trudy Corrigan Autumn: Trudy Corrigan
Module Teacher	Trudy Corrigan
NFQ level	8	Credit Rating	5
Pre-requisite	None
Co-requisite	None
Compatibles	None
Incompatibles	None

Description

This module is to enable students to effectively communicate with students,managers and colleagues in their workbased practice. It is designed so as to create awareness of a solution focused process that enables students to use effective communication skills in a variety of workbased contexts. This is to enable students to understand and apply effective mediation skills based on academic learning and application in a work based context.Students will understand and demonstrate effective negotiation, facilitation and decision making skills so as to communicate in an effective way. This is to contribute to the students personal,academic and professional development.

Learning Outcomes

1. Understand and apply effective communication skills related to their work based practice.
2. Demonstrate effective listening skills relevant for facilitation and mediation in the workplace.
3. Critically evaluate skills in providing a solution-orientated response to students, colleagues and managers in the work place.
4. Analyse and evaluate the relevance of proven academic models which have been used to facilitate effective communication skills.
5. Identify and apply a range of decision- making styles.
6. Understand the benefits of interview skills in the workplace.

Workload	Full-time hours per semester
*Type*	*Hours*	*Description*
Lecture	36	No Description
Assignment	30	No Description
Library	11	No Description
Independent learning time	48	No Description
Total Workload: 125

All module information is indicative and subject to change. For further information,students are advised to refer to the University's Marks and Standards and Programme Specific Regulations at: http://www.dcu.ie/registry/examinations/index.shtml

Indicative Content and Learning Activities

None

Assessment Breakdown
Continuous Assessment	100%	Examination Weight	0%

Course Work Breakdown
Type	Description	% of total	Assessment Date
Essay	n/a	100%	n/a

Reassessment Requirement
Resit arrangements are explained by the following categories; 1 = A resit is available for all components of the module 2 = No resit is available for 100% continuous assessment module 3 = No resit is available for the continuous assessment component
This module is category 1

Indicative Reading List

Other Resources

None

Array

Programme or List of Programmes

BET

BSc in Education & Training

BSSAO

Study Abroad (DCU Business School)

ECSAO

Study Abroad (Engineering & Computing)

HMSA