Registry

Module Specifications

Current Academic Year 2012 - 2013
Please note that this information is subject to change.

Module Title	Business Process Innovation
Module Code	MT530
School	DCUBS
Online Module Resources
Module Co-ordinator	Semester 1: PJ Byrne Semester 2: PJ Byrne Autumn: PJ Byrne
NFQ level	8	Credit Rating	5
Pre-requisite	None
Co-requisite	None
Compatibles	None
Incompatibles	None

Description

This module aims to develop an understanding of process improvement and innovation and the relationship business modelling plays in such changes. Process change can be incremental (continuous) or radical, with both approaches requiring a structured approach for their successful implementation. The main elements of this framework includes: process investigation, process analysis, process design and process implementation. This module analyses process change, the frameworks utilised for process change and the tools and techniques used for both process analysis and improvement. The module is delivered through a combination of lectures and in-class practical exercises.

Learning Outcomes

1. Describe the various models, frameworks, and concepts that areused to describe business processes innovation
2. Critically appraise and decompose real world processes into a process map
3. Identify and contrast current business modelling tools and methodologies, for example, Business Process Reengineering, Total Quality Management, 5S's, Discrete Event Simulation
4. Analyse and select the most appropriate business modelling tool or technique for a problem situation.

Workload	Full-time hours per semester
*Type*	*Hours*	*Description*
Directed learning	14	Preparation for class
Lecture	24	Outline of models and relevant theory, participation in practical exercises
Independent learning time	48	Reading, Research and library work.
Assignment	5	Process Identification and mapping
Assignment	12	Improvement technique report and presentation
Assignment	22	research, data collection and write up of individual assignment
Total Workload: 125

All module information is indicative and subject to change. For further information,students are advised to refer to the University's Marks and Standards and Programme Specific Regulations at: http://www.dcu.ie/registry/examinations/index.shtml

Indicative Content and Learning Activities

Intoroduction to Business Modelling & Process Innovation.
What is a process?Product V's Process Innovation.

Process Life Cycle.
1. Process Investigation2. Process Analysis3. Process Design4. Process Implementation5. Process Improvement.

Process Analysis and Improvement Frameworks.
1. Document Process (e.g. Visio)2. Understand Process Behaviour (e.g. Visio – Excel)3. Model and Analyse Process Interactions (e.g. Simulation modelling)4. Implement Best Process Design.

Process Improvement Simulation.
Enna Process Improvement Exercise.

Process Analysis & Improvement - Tools and Techniques.
BPR;TQM;5S (Sort, Straighten, Shine, Standardise, Sustain);Six Sigma;Lean;Discrete Event Simulation;Systems Dynamics;.

Information Technology.
Information Technology as an enabler for process change and innovation.

Assessment Breakdown
Continuous Assessment	100%	Examination Weight	0%

Course Work Breakdown
Type	Description	% of total	Assessment Date
Group assignment	Process mapping and presentations	40%	As required
Essay	Business Process Innovation Project	60%	Week 12

Reassessment Requirement
Resit arrangements are explained by the following categories; 1 = A resit is available for all components of the module 2 = No resit is available for 100% continuous assessment module 3 = No resit is available for the continuous assessment component
This module is category 1

Indicative Reading List

Sethi, Vikram and William R. King: 1998, Organisational transformation through business process reengineering, Prentice Hall.,
Gelinas, Sutton and Fedorowicz: 2004, Business processes & information technology, Thomson South-Western,
Seppanen, M.S., Kumar, S. And Chandra, C.: 2005, Process Analysis and Improvement, Tools and Techniques, McGraw Hill,
Shane, S: 2009, Technology Strategy for Managers and Entrepreneurs, Pearson Prentice Hall,

Other Resources

None

Array

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