Registry

Module Specifications

Current Academic Year 2012 - 2013
Please note that this information is subject to change.

Module Title	International Operations Management
Module Code	MT561
School	DCUBS
Online Module Resources
NFQ level	8	Credit Rating	5
Pre-requisite	None
Co-requisite	None
Compatibles	None
Incompatibles	None

Description

Operations management involves the systematic planning, designing and operating, controlling and improving the processes that transform inputs into finished goods and services. Managing operations is critical to the success of all types of organisations, from manufacturing through to services. Operations management is increasingly encapsulated in an international context. This module aims to demonstrate and critically evaluate the role of operations management and its contribution to business competitiveness in an international context. This module is delivered through a combination of lectures and in-class practical exercises.

Learning Outcomes

1. Critically appraise the role and contribution of the operations function in modern businesses
2. Demonstrate the systematic approach required for the analysis of the key functions, responsibilities and challenges of operations management
3. Critically appraise the effectiveness of alternative designs of products, services and processes
4. Apply appropriate operations management solutions to problems in a variety of organisational situations
5. Demonstrate and differentiate operations management at company, local and international levels
6. Show a critical awareness of current and relevant issues in the operations management field informedby leading-edge research and practice

Workload	Full-time hours per semester
*Type*	*Hours*	*Description*
Lecture	24	Outline of models and relevant theory, participation in practical exercises
Directed learning	18	Preparation for class
Independent learning	44	Reading, research and library work
Assignment	15	Case Analysis and presentation
Assignment	24	Research Paper preparation and reporting
Total Workload: 125

All module information is indicative and subject to change. For further information,students are advised to refer to the University's Marks and Standards and Programme Specific Regulations at: http://www.dcu.ie/registry/examinations/index.shtml

Indicative Content and Learning Activities

Introduction to Operations Management.
Operations management and the transformation process.

Operations Strategy.
The relevance of 'drivers' and customer satisfaction and the role of operations management organisational strategy.

Internationalisation of Operations.
Drivers;Internationalisation of Manufacturing/Services;Standardisation versus localisation;.

International Operations Strategies.
Market Access Vs Resource seeking strategy;Configurations;.

Facilities.
Location decisions;Service location decisions – Centralisation Vs localisation;Focused facilities;Strategic role of Operations Facilities;.

Globalization.
Domestic competencies versus the demand for gobalization.

Global Sourcing.
Sourcing, Outsourcing - Make versus buy in an international marketplace.

Services and Manufacturing Integration.
Order Qualifiers/Winners;The Service Factory – Service Driven Global Supply Chains;Downstream activities;The impact of technology;.

Assessment Breakdown
Continuous Assessment	100%	Examination Weight	0%

Course Work Breakdown
Type	Description	% of total	Assessment Date
Oral presentations	Class/Case Participation	20%	Every Week
Report (s) (written / oral)	Case Report	15%	Week 9
Report (s) (written / oral)	Research Paper informed by leading-edge research and practice in an operational context	50%	Week 12
Presentation	Case Presentation	15%	Week 7

Reassessment Requirement
Resit arrangements are explained by the following categories; 1 = A resit is available for all components of the module 2 = No resit is available for 100% continuous assessment module 3 = No resit is available for the continuous assessment component
This module is category 1

Indicative Reading List

Slack, N., Chambers, S. and Johnston, R.: 2007, Operations Management, FT Prentice Hall,
Barnes, D.: 2008, Operations Management, an international perspective, Thomson,
Jacobs, F.R., Chase, R.B. and Aquilano, N.J: 2009, Operations & Supply Management, 12th, McGraw Hill,
Heizer, J. and Render, B.: 2008, Operations Management, FT Prentice Hall,
Reid, R.D. and Sanders, N.R.: 2007, Operations Management, an Integrated Approach, 3rd, FT Prentice Hall,
Stephenson, W.J.: 2004, Operations Management, 8th, McGraw Hill,

Other Resources

None

Array

Programme or List of Programmes

MIN

MSc International Management

MSSM

MSc in Management (Strategy)

PBSSA

PG Exchange(Business School)

PBSSAO

PG Study Abroad(Business School)