Registry

Module Specifications

Current Academic Year 2012 - 2013
Please note that this information is subject to change.

Module Title
Module Code
School
Online Module Resources

Module TeacherRichard Lakeman
NFQ level 8 Credit Rating
Pre-requisite None
Co-requisite None
Compatibles None
Incompatibles None
Description
On completion of this module participants will be able to engage with people who have complex problems (homelessness and addiction), undertake a needs assessment and work effectively in case management roles to address identified needs.

Learning Outcomes
1. Investigate and critically describe the factors that contribute to case complexity and impede progress for people who engage with homeless services
2. Examine in detail the principles and dimensions of case management and recommend a case management process for clients who have complex needs
3. Describe and evaluate the processes involved in basic needs assessment and risk screening
4. Demonstrate a working knowledge of how to negotiate and broker interagency and intra- agency services and collaboratively formulate a plan of care which addresses a clients identified health and social care needs; including convening and chairing case management meetings and effectively advocating on behalf of service users
5. Differentiate between strategic and systemic barriers to achieving care plan goals and barriers related to a service users own pace / motivation levels etc



Workload Full-time hours per semester
Type Hours Description
Lecture48Six days of mixed method teaching and learning (2 day blocks)
Independent learning202Reflective Practice / Practice Supervision / Reading
Total Workload: 250

All module information is indicative and subject to change. For further information,students are advised to refer to the University's Marks and Standards and Programme Specific Regulations at: http://www.dcu.ie/registry/examinations/index.shtml

Indicative Content and Learning Activities
Background to case-management.
International and historical context; Policy Framework.

Models of case-manegement.
Typography and dimensions of case management; Boundaries; Care planning.

Challenging behaviour and complex needs.
Theories of human development; Psychodynamic principles and ego orientated defences; Theories of motivation and change;Crisis theory.

Case Management Skills.
Engagement; Collaborating in care planning; Responding to challenging behaviour; Advocating for service users; Responding to crisis; Facilitating groups.

Interagency work.
Understanding of various agency responsibilities and the relationship these have to community and individual rights; Exploration of client rights within agency work; Negotiation skills; Report writing; Chairing meetings; Reaching consensus; Identification of systemic blocks and barriers.

Assessment Breakdown
Continuous Assessment% Examination Weight%
Course Work Breakdown
TypeDescription% of totalAssessment Date
AssignmentCase study report relating to case managed service user60%Once per semester
Reflective journalReflection on learning throughout the course20%Once per semester
Practical/skills evaluationCritique of interviewing / engagement skills20%Once per semester
Reassessment Requirement
Resit arrangements are explained by the following categories;
1 = A resit is available for all components of the module
2 = No resit is available for 100% continuous assessment module
3 = No resit is available for the continuous assessment component
This module is category
Indicative Reading List
  • Eustace, A. & Clark, A.: 2005, Care and Case Management, Assessment of the Homeless Agencys Model, The Homeless Agency, Dublin,
Other Resources
422, www, 0, Reports from Homeless Agency, www.homelessagency.ie, 423, www, 0, Additional readings will be made available on moodle,
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