Attending DCU 2020/21 - Students - FAQs/Contacts

Attending DCU 2020/21: Everything Students Need To Know

FAQs / Contacts

This is DCU

Frequently Asked Questions

The University is committed to looking after the health, well-being and academic progress of our students. The following FAQs are reviewed and updated regularly. 

Students should check the dedicated 'AttendingDCU' hub daily for updates as this is an evolving situation.

The latest news on DCU's response to COVID-19 is carried here

Extensive information on COVID-19 and guidelines for DCU students can be found here

Major announcements will also be carried on our social channels

Period to October 11th (Level 3 restrictions in Dublin region) 8am - 6pm Monday to Friday
Oct 12th onwards (assuming there is no further escalation in Government COVID-19 restrictions) 8am - 10pm Monday - Friday

- First year on-campus orientation will take place the week of September 28th
- Semester 1 of the new Academic Year will commence on Monday October 5th and
finish on Saturday December 12th
- Online Semester 1 examinations will take place between Tuesday January 5th and Saturday January 9th
- Semester 2 will begin on January 18th 2021 and conclude on April 17th.

Your timetabling information will be provided to you by email by your programme chair, and information will also be available via Loop.

Detailed information on timetabling is available here 


The two semesters over academic year 2020/21 will follow a hybrid model which combines online and face to face elements such as offering online lectures for larger class groupings and face-to-face seminars, tutorials and laboratory classes for smaller groups. As much face-to-face teaching and learning as possible will be provided under prevailing health and safety requirements. However, the majority of classes will be online.

The student experience for 2020/2021 will be different from previous years at DCU.

You can find out all the latest information here

Where on campus assessments cannot take place, for example due to COVID19 restrictions, DCU will design and provide alternative assessments that take into account the challenges that students face in engaging with learning and assessment in an online environment.  Throughout, academic standards will be maintained so that the quality of your grades and your degrees match those taken in any other year.

Examples of alternative assessments that could replace on-campus examinations include:

  • ‘Set Tasks’ - for example: an essay, project or report. Details of these ‘set tasks’ would be provided by the student's module co-ordinator.
  • ‘Take-away exams’ - these exams are provided by a student's module coordinator and are submitted by a set deadline.
  • Oral Exams - these would take place online and may include oral examinations or presentations.
  • ‘Synchronous online exams’ - these are scheduled, timed online exams that are taken at the same time by every student on the module. For example: multiple choice quiz, open book exams. The answers to this exam can be inputted directly online, or submitted when complete via an electronic file.

Library services in DCU are open. One library service based in two locations; O'Reilly Library on the DCU Glasnevin Campus and Cregan Library on the DCU St Patrick's Campus.

DCU Library has moved many services online and developed new services to make it easier and safer for you to access our collections, and to get help from their knowledgeable and welcoming staff.  

In line with COVID procedures DCU Library has implemented a number of new services to ensure the safety of students and staff.  These services include:

  • Click & Collect Service
    This service allows users to request items from the main lending collections for loan. Requested items will be retrieved, issued to the library user, and made available for collection.
  • Book A Seat
    To avail of a study space, you must reserve a seat in advance and advise that you are well.  It is important to note that at this stage, there is no access to the books stacks, PC suites, or self-issue machines.
  • Scan & Send Service
    This enables the ordering of digitised scans of library materials subject to copyright rules.

Keep an eye on the DCU library page and social media for updates to services.

We have worked hard and invested in facilities and health and safety measures on the campuses to make it a safe place for students. 

Detailed information on facilities that are opened is contained here

Your mental health and well-being is of paramount importance to us.  There are an extensive range of services and supports available for you both on-line and in person from the Student Support and Development Team to help you through challenging times.

Please see the Student Support and Development site

Useful Contacts


DCU COVID-19 Helpline

The DCU COVID-19 Helpline is available to provide information and help with any COVID-19 related queries staff or student may have.  
You can contact the Helpline by:

The Helpline is operational 9-6pm Mon-Fri. Out of hours you will be asked to leave a voicemail – the Helpline is monitored on a regular basis out of hours


DCU Health Centres

Glasnevin Campus Student Health Centre, Henry Grattan Building
Tel 01 700 5143 / 5766

St Patrick's Campus Student Health Centre, Block A
Tel 01 700 9215


Out Of Hours GP Services

North Dublin D-Doc  
Phone 1850 22 44 77  
Monday to Friday 6:00pm - 8:00am         
Saturday/Sunday/Public Holidays 24 Hours


Student Support & Development

Student Advice Centre: 01-700 7165


DCU Security

Security Control Centre 24/7: 01-7005999


Click here for more useful contacts