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Last updated: Monday, March 30, 2020 - 14:06

Coronavirus Information

Travel Advice

Updated Travel Advice

In the light of the current challenges associated with international travel at present and the cancellation of major events and conferences - staff should NOT undertake any international travel. 

What should I do if I travelled from a country in the last 14 days with confirmed cases of the coronavirus?

You remain at low risk of catching the virus and you can attend classes/lectures etc as normal.  Normal pre-cautions apply, namely:

  • Practice good personal hygiene
  • Regular washing of hands
  • Using separate towels, tea towels, utensils etc

Monitor your health and if any coronavirus symptoms appear contact the HSELive helpline on 1850 24 1850

HSELive is open Monday to Friday 8am - 8pm and 10am - 5pm on Saturday and Sunday.

For out-of-hours emergencies, contact D-Doc  

Phone 1850 22 44 77  

Monday to Friday 6:00pm - 8:00am         

Saturday/Sunday/Public Holidays 24 Hours

Ambulance Service:  112/999  (from any phone)

Make sure you explain your symptoms clearly and any concerns you may have

I’ve travelled from a HIGH RISK area namely China (Hubei province), South Korea (Daegu, Cheongdo or Gyeongsan), Iran or Italy  during the past 14 days

or

I believe I may have been in contact with someone who has the virus

or

I was in a hospital or healthcare facility where people are being treated for the coronavirus. What should I do?

  • Isolate yourself from other people eg do not attend lectures or social gatherings – stay at home or in your room in Campus Residences.
  • If you are on placement in a school or healthcare setting - do not attend the placement and inform your line manager that you are isolating yourself as a precaution pending clear instructions from the HSE.
  • Contact the HSELive helpline on 1850 24 1850.  HSELive is open Monday to Friday 8am - 8pm and 10am - 5pm on Saturday and Sunday.

When you phone the HSELive line, you will be asked:

  • details of your stay
  • if you have been in contact with a person who has coronavirus
  • if you have been in a hospital or healthcare centre where patients with coronavirus are being treated
  • if you have symptoms of coronavirus

You will be told what you need to do next.

Once you have been in contact with the HSElive team - please contact the DCU Student Health Centre either on 01-7005766 (Glasnevin) or 01-8842245 (St. Patrick's) to inform us of the situation.

What should I do if I travelled from a country in the last 14 days with confirmed cases of the coronavirus but was not in a High Risk Area as detailed above?

  • You remain at low risk of catching the virus and you can attend classes/lectures etc as normal.  Normal precautions apply, namely:
    • Practice good personal hygiene
      • regular washing of hands
      • using separate towels, tea towels, utensils etc
  • However, monitor your health and if any coronavirus symptoms appear contact the HSELive helpline on 1850 24 1850

HSELive is open Monday to Friday 8am - 8pm and 10am - 5pm on Saturday and Sunday.

For out-of-hours emergencies, contact D-Doc  

Phone 1850 22 44 77  

Monday to Friday 6:00pm - 8:00am         

Saturday/Sunday/Public Holidays 24 Hours

Ambulance Service:  112/999  (from any phone)

Make sure you explain your symptoms clearly and any concerns you may have

When you phone the HSELive line, you will be asked:

  • ok Subscription active (expires 2021/8/7)details of your stay in the country concerned
  • if you have been in contact with a person who has coronavirus
  • if you have been in a hospital or healthcare centre where patients with coronavirus are being treated
  • if you have symptoms of coronavirus

You will be told what you need to do next.

Travel advice from the Department of Foreign Affairs is being updated frequently as the situation evolves. Their advice refers to country and/or region specific travel advice, travel restrictions and information regarding ease of travel within countries affected by the virus.

You can also sign up for updates on the DFA TravelWise App from the DFA website or via the Apple AppStore and Google Play.

IMPORTANT: It is University policy where DFA advice is to avoid all non-essential travel to a country or a region – that no University travel to these areas is permitted. The University’s travel insurance policy does NOT provide cover for travel that was booked to to regions/countries where at the time of booking the DFA advice stated ‘ avoid all non-essential travel’. 

If you are in a country on University business where an outbreak of coronavirus occurs while you are there – contact the Irish Embassy and register with them and keep track of updates from the DFA regarding the travel recommendations for that country.  If you are concerned for your wellbeing, it is advised that you alter your travel arrangements so that you return to Ireland as soon as possible.