Membership Terms and Conditions | DCU Sport

It is our aim to provide you with quality service and facilities. In order to assist us and to ensure that all members enjoy their visits to our club, we insist that you adhere to our membership terms and conditions.

1. On joining DCU Sports Complex the member accepts and agrees to be bound by these conditions of membership. Members must also adhere to theCodes of Conduct within the complex.
2. On joining, DCU Students and Alumni must provide student number and DCU Student email address to DCU Sport reception staff.
3. Use of the facilities of the complex and use of the complex premises is strictly subject to the rules and regulations of the complex in effect at any time.
All Codes of Conduct in specific areas must be adhered to and are available to view in the relevant area for your information.
4. Payment of the membership fee will entitle the member to access the facilities of DCU Sports Complex for the duration of their Membership. There will
be additional charges for some programmes offered (Swimming lessons, Summer Camps , etc )
5. It is required that all new members book an induction session with one of the Fitness teams at reception, prior to using the gym floor.
6. In the event of the annual membership fee not being renewed within the day of its expiry, it is deemed to have expired, and it will be necessary for the member to re-apply for membership
7. Membership may be terminated by the management for violation of any rules or regulations of the complex or for conduct deemed by the management
to be detrimental to the welfare, good order, safety or character of the complex or its member
8. Membership is not transferable, and membership fees are not refundable under any circumstance. However, in exceptional cases, at our discretion, if a refund is granted, any time used up will be deducted from the amount refunded. Additionally, an administrative fee of € 50 will be applied to cover processing costs.
9. If a member allows another person to use their wristband, the membership will be cancelled immediately, or the member will be fined €20 to return the band.
10. The member acknowledges that he/she is in good health and not suffering from any disease or illness. Members must take all necessary medical and professional advice to ensure their safety. Where there is medical, or injury information provided on your application form; you may be required to submit a medical certificate to confirm that you are fit to partake in membership of DCU Sport. If you suffer from any medical event while on the premises, a ‘fit to exercise’ cert will be required from your doctor.
11. Membership may be temporarily frozen for medical reasons only. A medical certificate will be required to freeze membership.
12. Please note that facilities close (i.e. pool, fitness centre etc.) 15 minutes before closing hours listed to allow showering time. Final admittance will be 30 minutes before the facility closes. Therefore, the facilities must be vacated as per the times shown here https://www.dcu.ie/dcusport/location-opening-hours-dcu-sport
13. DCU Sports Complex is not responsible for the loss of personal items or damage to personal property either on the premises or in the car park.
14. DCU Sports Complex will endeavour to ensure that all facilities and equipment are maintained in working order, but the complex accepts no responsibility to the member for the failure or breakdown of any equipment or facility however caused.
15. In the event of any dispute arising between a member and DCU Sports Complex the decision of management will be final.
16. The management of DCU Sports Complex reserves the right to amend and add to these conditions of membership and rules as it sees fit and the member shall observe any amended or additional conditions or rules so made. Any changes to these conditions will always be displayed on our website and sports complex reception.
17. Membership fees and admissions will be reviewed annually. DCU Sports Complex reserves the right to increase membership or admissions as required.
18. Members and patrons must treat the club, its staff and members with courtesy and respect at all times.
19. On each visit to DCU Sports Complex a wristband must be presented for access to the complex and all facilities must be paid for prior to use.
Wristbands must be worn at all times while using the facilities. Members will not be allowed access without a wristband.
20. In the event of losing your wristband a €10 fee will be charged for replacement.
21. Online booking code of conduct is available at https://www.dcu.ie/dcusport/dcu-sport-group-fitness-classes-bookings
22. If you do not turn up for a class a €2 No Show fee will be applied to your account. You will be required to pay it within 7 days.
23. On joining DCU Sports Complex, each member must have their photograph taken for the membership database.
24. Lockers are available for your convenience during the period of your visit. Lockers may not be used overnight. All bags must be placed in these
lockers. Repeated misuse of the locker will result in a €20 fine.
25. DCU Sports Complex car park is for use by Public and Alumni members only. Maximum of two car parking spaces per family. Additional youths are not
covered for car parking. Car park can only be used for the purpose of attending the DCU Sport facility and must be vacated after 2 hours.
26. All personal data provided by you on this Membership Application Form (including your photograph) are collected, processed and retained by DCU Sport for administration purposes connected with your membership of DCU Sports Complex. DCU Sport will not disclose your personal data to third parties except in exceptional circumstances, for example if you suffer an injury or experience a medical difficulty in or on the vicinity of the DCU Sports Complex. Please see the marketing option on the application form in relation to the promotion/marketing of other products and services offered by DCU Sport. If you opt-in DCU Sport will not disclose your contact details to third parties without your consent. If you wish to obtain further information
about data protection, please visit https://www.dcu.ie/dcusport/Privacy or www.data protection.ie.
27. The purpose of our carer’s policy is to ensure equal access for all those who wish to become members to DCU Sports Complex and participate in any of the various programs and facilities available. There is no additional charge for the carer to enter the facility once the carer is always assisting the Member. The carer (s) can change as necessary from visit to visit but will be required to accompany you at Reception and the duration of your visit. If the carer is actively participating for their own benefit, over and above your support needs they will need to have membership in their own right and complete an induction.
28. In order to join as an individual member, person’s must be 18 years. A family membership in DCU is defined as a parent or parents and their children (u18). A charge will be applied for youths 18-21 years and 21-23 years currently in third level education. A youth may be added to a family membership provided they show proof of a valid student ID. DCU reserves the right to request proof of family or couple status
29. Children must be off the premises by 7pm Monday to Friday. An adult must accompany children under 15 yrs or guardian members aged 18 years or over when entering the club and using the facility. A parent / guardian must always accompany children under 13 years / guardian members aged 18 yrs. or over while using the pool. The parent / guardian must accompany the children in the pool.
30. Children aged 15 - 17 can enter the facility without their parent/guardian member ONLY after they have been given written consent by their parent/guardian member on the membership application form. Members must be 15 yrs or over to use the fitness centre or exercise classes however they must complete a fitness induction before access if granted. They must be 18yrs or over to use free weights. Please see our child admission policy for more information on our Children’s policy.
31. In the event of an emergency closure, due to an act of God, pandemic, unusual weather or where DCU Sport Management determines it necessary for the safety of members, all or part of the facilities may close at short notice. No reimbursement will be given in these circumstances.

26/05/2025

  If you have any queries on any of the above please do not hesitate to contact any member of staff who will be pleased to help you.

Thank you for using the facilities at the University Sports Complex

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