Updaed 8th July 2020
FAQs for Staff June 2020
Upon registering with the DLSS, students consent to their information being made available to the relevant academics on their programme.
This information can be accessed by Module coordinators through IRIS under your Dashboard and your linked classlists (e.g. Module classlist). You will only be able to see information relating to students who are taking modules which you are linked to on CourseBuilder.
If you are having difficulties connecting to IRIS please log a ticket with ISS and they will be able to help.
The information provided:
- Student Name
- Student ID
- Programme of Study/Year
- Nature of the Student’s disability/Specific Learning Difficulty
- Exam Accommodations
The DLSS has provided a list of DLSS Students to Programme Chairs for reference only - please be advised that the most up to date information is available through IRIS for Module Coordinators.
When setting an alternative/online exam please consider the following:
- Open Books/Take-home exam - if students are provided with this option, a student registered with the DLSS may require an extension to the time. See table below.
- MCQs - These can cause challenges for some students with dyslexia - they require greater concentration; too many options are a challenge for a student with working memory difficulties; answers which are too similar are hard to identify. Any negative marking we would ask is fair & reasonable. A number of students will be using ClaroRead software to read the questions.
- Synchronised timed exams on loop - some DLSS students will require extra time. See below.
- Dyslexia Guidelines - while previously only available to students sitting exams, we will be advising that this should now also be available for all alternative/online assessments ( e.g.Take-home Exams).
|Exam Support||Alternative Online Support|
|Extra time 10 mins per hour|
For online timed exams please add the Extra Time stated on the student’s record. DLSS Students who normally receive Extra Time for their exams will receive this plus the Additional time given to all students.
Not all DLSS students are entitled to Extra Time so please check your Classlists on IRIS. In these cases such students will only get the Additional Time, not Extra time.
The table below provided by the TEU/ISS gives a breakdown of how much time will be added:
Lecturers will be able to identify those students requiring extra time as they will appear under CAT10 or CAT20 categories on Loop.
|Rest Breaks 10 mins per hour||Treat the same as Extra Time - see above. A very small number of DLSS Students recieve Extra Time and Rest Breaks these have also been automated on Loop.|
|Dyslexia Guidelines for Lecturers|
These are normally included in the transcript by the invigilator but are available HERE to download.
|Scribe||The DLSS will organise this with the student through Zoom.|
|Reader||The DLSS will be recommending that the student uses ClaroRead Software, but if not suitable the DLSS will organise a reader through Zoom.|
|Exam on USB||No action required - exam online|
|Scanning Pen / C' Pen||No action required - C pens only work on paper students will be advised to use ClaroRead Software|
|Smaller Hall/Totally Separate Room||No action required - exam online|
|Use of Laptop/PC||No action required - exam online|
|Text to speech- exam on USB||No action required - exam online and student has access to ClaroRead software|
Yes, but please ask the student to email firstname.lastname@example.org so we can discuss it further with them and explore options.
The Disability & Learning Support Service manage supports for students with long-term disabilities/difficulties not temporary disabilities. Registry manage the supports for students with temporary disabilities, please contact them for further assistance.
If you require further clarificaiton or have any questions please contact us at email@example.com or directly at :
- Head of Service – firstname.lastname@example.org
- Disability Officer (GLA)– email@example.com
- Disability Officer(SPD) – firstname.lastname@example.org
- Occupational Therapist – email@example.com
- Assistive Technology – firstname.lastname@example.org