Frequently Asked Questions
Updated February 2018
A-Please click on web-link below for detailed information
A-It is University policy that all payments are made in Euro and transferred via SEPA (Single Euro Payments Area) directly into recipient's bank accounts.
SEPA transfers offer a secure and reliable method of payment.
A-You can access, view and print your payslip via Coreportal Page, See web-link for more information
A-All queries should be directed via central email address firstname.lastname@example.org where we adhere to answer all general queries within a couple of days. See web-link below for alternative Payroll Contacts
A-You need to complete · Change of bank details form (NOTE Novell Username and Password required) This is an Online Form which when completed will come directly to email@example.com and the changes will be processed in the next available pay-run.
A-The Payroll Office is on the 1st Floor of the Albert College Building within the Finance Office and the Office Hours for general queries are Mon to Fri 14.00-16.00, however its advisable that you contact us in advance to make an appointment if you wish to discuss a salary query in person. There is also a drop off box for any Payroll Documents located in the Reception area beside the lift upon entrance to the 1838 Restaurant via Albert College Buliding. This drop off box is checked twice daily by Payroll staff.
A-Upon joining DCU, you are automatically included as a member of the DCU Pension (Superannuation) Scheme as outlined in your contract of employment and this means your salary is subject to Pension and Pension Related Deduction. For more information on the Pension Scheme, please click on link (Novell Login and Password required)
A-Please click on link below and scroll down to Pension Related Deduction for more information
A-Pension Related Deduction is calculated on your income within the Public Sector from 01st January in the current year. If you have not worked in the Public Sector prior to starting in DCU, your salary will only be subject to PRD when your income has exceeded the Year to Date thresholds.
2018 Rates and Thresholds
Annual Monthly Weekly % Deduction
First €28,750 €2,395.83 €552.88 Exempt
Next €31,250 €2,604.17 €600.96 10%
A-If you have less than 2 years service in the Pension Scheme and you wish to opt for a refund of your contributions, you must apply in writing to the Pensions Sections within HR. Contact Email for Pension Refunds is firstname.lastname@example.org. Please note that your Pension Refund is subject to 20% Superannuation Tax and your Pension Related Deduction Refund is subject to the employee's standard rate of PAYE.
A-The 3 deductions are all part of the One Scheme, therefore if you decide to remain in the Scheme, the 3 deductions will apply. Please click on link below for full details of cover (Novell Login and Password required)
A-Yes, you can opt out by completing the "Opt Out Form" that was issued with your contract of employment and returning this form to HR General Office. If you opt out within 1 month of the deductions commencing from your salary, the deductions will be refunded in your next salary payment and if you opt out after 1 month of the deductions commencing, they will cease in the next salary payment run.
A-No, once you opt out you will not be added back in to the scheme upon contract renewal or re-joining DCU. You can only rejoin the scheme upon completing a detailed application form and medical examination (For further information, please contact HR directly).
A- PAYE stands for Pay As You Earn. PAYE is the name given to the income tax collected through payroll on behalf of the Irish Revenue Commissioners.
A-Click on link below and follow Steps 1 and 2. https://www4.dcu.ie/finance/pps.shtml
A-See Details for DCU, DCU Commercial Ltd and DCU Educational Trust listed below
- DCU Staff registered number: 4102060U
- DCU Retiree's registered number: 3448846NH
- Campus Companies registered number: 6542389J under holding Company of DCU Commercial Ltd.
- DCU Educational Trust: 4770886G
A-You must contact Revenue and request a Certificate of Tax Credits to be sent to your employer. You will be asked for your Employers Registered Number (See Q16). For details on How to contact revenue, please click on link below https://www4.dcu.ie/finance/revenue_commissioners.shtml
A-Every employee is entitled to one amount of Tax Credits and SRCOP per annum, which are issued on the basis of their own personal circumstances. If you are employed by two or more employers, you can arrange to have your Tax Credits & SRCOP split between your employments in a manner that will make best use of your entitlements. You should contact Revenue, outlining your expected earnings from each employment. You should also be in a position to quote the Employers Registered Number (For DCU Ref Q16) of each place of employment. Revenue will split your entitlements between your places of employment, notify your employers of same, and issue a Certificate of Tax Credits & SRCOP via Revenue Online Service and if you have registered online with Revenue via myAccount, you can logon directly via myAccount to see split.
A-You will be issued with a P45 document and a PRD45 (where applicable)
A-A P45 is a Cessation Certificate and details the Particulars (Gross Pay, Tax, USC and PRSI) of an Employee to the date of leaving an employer. A PRD45 is also issued to the Employee on cessation of employment detailing Gross PRDable Pay and PRD deducted from start of year to date of leaving. The PRD45 is only issued to employees liable for the Pension Related Deduction.
A-P45's are only issued once your final payment has been received. Before you finish employment, please ensure you finalise Annual Leave status with your Head of Department so they can notify HR who will pass the information onto Payroll before your final payment is processed. If you leave DCU before your final payment is processed please email email@example.com quoting your Staff ID, Name, Forwarding Address and Date you finished employment and your paperwork will be forwarded on after the final payment has been processed. If you are leaving on or just after payday, please contact firstname.lastname@example.org to make arrangements with the Office to collect your final documentation
A-Once you receive your P45 from DCU, you can complete a Form P50 - First Claim for Repayment During Unemployment and submit this with your P45 to your local Tax Office or if you are registered online with Revenue via myAccount you can apply online by logging on via this link. Revenue will refund you directly any Tax or Universal Social Charge Refund that may be due. Please note this process can take from 4/6 weeks for Revenue to complete.
A-There are 3 things you need to do before Payroll Deadline (15th of Month) in order to receive payment.
- Sign and Return your Contract of Employment to HR General Office
- Complete a Payment Details\PRD10 Form online. When you receive your Contract from HR, there will be a letter enclosed with details of appropriate link for the Online form and a Personal Reference Number and you must follow the instructions online. Please note once there has been a break in service irrespective of period, this form MUST be completed before you can be re-joined to Payroll.
- If the break in service has been within the current Tax Year, please submit your P45 and PRD45 (if applicable). If the break in service is over 2 tax years (e.g. last worked 2016, re-joined 2017) please Contact Revenue and Request a Certificate of Tax Credits to be issued to DCU as you are a returning employee (See steps below).
STEPS FOR CONTACTING REVENUE
- Call Revenue on 1890-333425
- Quote your PPS Number
- After the Automated Message, you will begin to hear a list of options, just say “none of these” and you will be automatically connected to a Revenue Employee.
- Explain that you were employed with the same employer in a previous tax year and have rejoined in the current tax year and you are requesting a Cert of Tax Credits to be sent to your employer.
- Revenue may ask you for your Employers Number and this is either 4102060U (DCU Staff), 6542389J (DCU Commercial Staff) or 4770886G (DCU Ed Trust Staff)
- Once this is done, Revenue will issue a cert to your employer via the online service and you will avoid being setup on Emergency Tax for the new Tax year.
A-It is not possible to include staff that join or re-join the University after the 15th of the month within that month’s pay run due to strict bank deadlines. Payment will be made the following month assuming all the appropriate paper work is in place i.e. your contact signed and returned to HR and your Payment Detail/PRD10 form has been completed on line.