DCU Staff Accounts
New DCU staff accounts are automatically provisioned once a new contract is entered into the HR system, the account username, password and email address are automatically generated from the contract details.
Former staff who are re-joining DCU will have their email accounts automatically re-activated once their new contract details are entered on the HR database.
To obtain your staff email and network account details, please contact ISS.
If a new staff member needs access to a certain folder on a network drive, the full path of the folder, i.e. L:\ALL\ISS_Website\New_Content, must be sent in a ticket by a supervisor to ISS.
If a staff member moves to a different department, the new departments shared drives will automatically appear once the contract has been processed by HR. The network drives of their previous department will be automatically removed.
To setup a new Agresso account please follow the link below;
Visitor and non-DCU staff (visitors / contractors / agency etc.) will require a visitor card to obtain an account.
This option must also be used on occasions where staff contracts come to an end but for business reasons an official request is made to keep the email account open for another period of time.
For more information, please follow the link below;
To change the password for your ITS or Core Backoffice account, please contact iss@dcu.ie, please include your staff number and contact details.
Please have your staff number ready for security, please provide a contact number that the details can be texted to. Passwords and other sensitive information cannot be shared over the ticketing system or via email for data protection and security reasons
Agresso passwords can only be reset by the Finance department.
Please send all emails to: financesystems@dcu.ie
Phone: Ext 6060