DCU Staff Accounts
DCU Staff Accounts
New staff accounts
New DCU staff accounts are automatically provisioned once a new contract is entered into the HR system, the account username, password and email address are automatically generated from the contract details.
Former staff who are re-joining DCU will have their email accounts automatically re-activated once their new contract details are entered on the HR database.
To obtain your staff email and network account details, please contact ISS.
If a new staff member needs access to a certain folder on a network drive, the full path of the folder, i.e. L:\ALL\ISS_Website\New_Content, must be sent in a ticket by a supervisor to ISS.
If a staff member moves to a different department, the new departments shared drives will automatically appear once the contract has been processed by HR. The network drives of their previous department will be automatically removed.
To setup a new Agresso account please follow the link below;
Accounts at the end of contract
DCU accounts are active for 6 weeks after the contract end date of a staff member to allow them access payslips and prevent a disruption of service in the case of new contracts being processed. Temporary staff must contact HR to have their new / extended contract entered into the system.
ISS do not facilitate the bulk export of all emails from DCU staff accounts as it is expected that all staff email accounts contain DCU data including data that falls within the scope of data protection legislation. Please use the six week grace period to forward any personal emails to your own personal account.
In exceptional circumstances where a staff member has left DCU but needs to keep access to their DCU email account for a limited period of time, they will need to be registered as DCU Visitors by their faculty. Please see the Visitor section below for more information.
Non-DCU staff accounts are disabled immediately upon reaching the end date on the HR system.
Visitor / Non-Staff accounts
Visitor and non-DCU staff (visitors / contractors / agency etc.) will require a visitor card to obtain an account.
For more information, please follow the link below;
Account password reset
If you need to reset your DCU account password, please go to the page, http://passwordchange.dcu.ie and follow the instructions.
To change the password for your ITS or Core account, please contact the ISS servicedesk at 5007 as this cannot be done by e-mail for security reasons. Please have your staff number ready for security.
Agresso passwords can only be reset by the Finance department.
Please send all emails to: firstname.lastname@example.org
Phone: Ext 6060