Information Systems & Services (ISS) - Fighting Spam at DCU

Information Systems & Services (ISS)

Spam - Phishing DCU Email

Spammers have targetted DCU Email users (particularly students) with phishing mails like those below. These messages are false. They do not come from DCU. They are a variation of standard phishing mails which attempt to obtain personal information from you for their advantage. In this case your mail account will be used by these people to send spam from your account.

What to do if you receive one of these messages ?

  • Never reply to the message
  • Forward a copy of the message with full headers to
    Contact DCU Information Systems & Services if you are unsure how to do this
    In webmail simply click 'View Headers' before forwarding the message
  • After forwarding the message to us please delete it

What to do if you replied to one of these messages with your password ?

  • Change your Email password immediately
  • Contact DCU Information Systems & Services to let us know this has happened
  • If this password is used by you on other accounts reset them also
  • Never use that password again for any of your accounts
  • Never share your password(s) again with anyone - not even DCU computer services

Example 1

Dear DCU Webmail  Owner,

This message is from DCU Mail Server Web Services messaging center to all DCU
Webmail Email Account owners. We are currently upgrading our data base and
e-mail account center. We are deleting all DCU Webmail email account to create
more space for new accounts.

To prevent your account from closing you will have to update it below so that we
will know that it's a present used account.

Email Username : ......... .....
EMAIL Password : ...............
Date of Birth : ................
Country or Territory : .........

Warning!!! Account owner that refuses to update his or her account
within Five days of receiving this warning will lose his or her account

Thank you for using DCU Webmail!
Warning Code:VX2G99AAJ

DCU Webmail  Team
DCU Mail Server Web Services

Example 2

Dear Subscriber,

To complete your Account, you must
reply to this email immediately and enter your
password here (*********) Failure to do this will
immediately render your email address
deactivated from our database.You can also
confirm your email address by logging into your account at

Thank you for using