What is a plug-in?
Plug-ins are small applications that allow you to view certain types of content within your web browser.
For example, you'll need a plug-in called Adobe Flash Player to view most videos on the Web. Other common plug-ins include Adobe Reader, which lets you view PDF files in your browser; and Microsoft Silverlight, which is often required for video sites like Netflix.
You might also be familiar with some older plug-ins, such as Java and QuickTime, although these aren't too common anymore.
Note: If you're using a mobile device instead of a laptop or desktop, you won't need to worry about updating your plug-ins manually.
Keeping your plug-ins up to date
Plug-ins are updated for various reasons, including new features and security fixes.
Because of this, most websites expect you to have the latest version of common plug-ins like Adobe Flash Player.
If you're not running the most recent version, you might see an error message instead of your content. It's worth pointing out that the Google Chrome web browser will update all of your plug-ins automatically.
If you're using a browser like Internet Explorer, Mozilla Firefox, or Safari, you may need to update your plug-ins from time to time.
If you or any of your colleagues are currently experiencing any issues with plugins or software or operating systems please don't hesitate to contact us by logging a ticket or calling our servicedesk on 5007.