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DCU Employee Assistance Service (EAS)

Learn what is offered and how your confidentiality is protected with DCU Employee Assistance Service.

Confidential wellbeing support for all DCU and campus company staff and your immediate family (18+).

Get support now

  • Freephone: 1800 814 243
  • WhatsApp: Text “Hi” to 087 369 0010
  • SMS: Text “Hi” to 087 145 2056
  • Email: eap@spectrum.life

Unlimited access to the 24/7 telephone helpline for you and your family members.

At a Glance

  • Who it’s for: All DCU and campus company staff, plus immediate family members (18+).
  • Cost: Provided at no additional cost.
  • Availability: Phone helpline 24/7/365.
  • Provider: Spectrum Life (DCU’s EAS partner).
  • Confidentiality: Your identity and personal details are protected by Spectrum Life case managers and counsellors.

What you get

1) Employee Assistance Service (EAS) counselling
  • Up to 6 counselling sessions where required.
  • Confidential, solution focused support for personal or work related concerns.
2) “In the Moment” support
  • 30 minute phone consultation per issue (non-clinical concerns).
  • Available Mon–Fri, 9am–5pm with an offer of a consultation within five business days.
  • Experts can support you directly or signpost relevant external services.
3) Online CBT
  • Clinically led Cognitive Behavioural Therapy pathways to build skills, increase engagement and support recovery.
4) Wellbeing platform & app
  • A tailored digital hub with expert content on mental wellbeing, fitness and nutrition.

Resources

SPECTRUM LIFE SIGN UP
Spectrum.Life sign-up graphic—dark purple illustration with the Spectrum.Life logo, a large pink “Sign Up” button, and a person on a path between map-pin and chat/phone icons.
SPECTRUM LIFE LOG IN
Spectrum.Life login graphic—purple illustration with the Spectrum.Life logo, a large pink “Log In” button, a walking figure, and an orbit of icons (location pin, chat/phone, clipboard).
EAS Guide 5.65 MB
DCU EAS Poster936.8 KB

About Spectrum Life

Spectrum Life is DCU’s appointed provider for the Employee Assistance Service, delivering counselling, expert consultations, online CBT and a comprehensive wellbeing platform.

Confidentiality

All services delivered through Spectrum Life are treated in the strictest confidence. Individual identities and personal details are safeguarded at all times by Spectrum Life case managers and counsellors.

Language support: Your first interaction will be in English. For ongoing sessions, counsellors who speak your first language (including Irish) can be arranged. Depending on locations, some sessions may be remote rather than in-person.