DCU Employee Assistance Service (EAS)

• Who it’s for: All DCU and campus company staff, plus immediate family members (18+).
• Cost: Provided at no additional cost.
• Availability: Phone helpline 24/7/365.
• Provider: Spectrum Life (DCU’s EAS partner).
• Confidentiality: Your identity and personal details are protected by Spectrum Life case managers and counsellors.

1) “In the Moment” support

• 30 minute phone consultation per issue (non-clinical concerns).
• Available Mon–Fri, 9am–5pm with an offer of a consultation within five business days.
• Experts can support you directly or signpost relevant external services.

2) Employee Assistance Service (EAS) counselling

• Up to 6 counselling sessions where required.
• Confidential, solution focused support for personal or work related concerns.

3) Online Cognitive Behavioural Therapy CBT

• Clinically led Cognitive Behavioural Therapy pathways to build skills, increase engagement and support recovery.

4) Signposting

• To external specialist / long term counselling where clinically appropriate.

5) Psychoeducation

• On self-care, coping skills, emotional regulation 

6) Wellbeing platform & app

• A tailored digital hub with expert content on mental wellbeing, fitness and nutrition.

Employee Assistance Service Anonymous Feedback Form

Your feedback helps us improve the support provided.

DCU People are committed to ensuring our Employee Assistance Service (EAS) remains confidential, accessible, and of high quality. If you have used the EAS, we invite you to share your experience through this anonymous feedback form.