This handbook has been developed to assist academic staff employed by Dublin City University (DCU) who are assigned to deliver teaching on joint programmes at Hangzhou Dianzi University (HDU) on their campuses in Hangzhou and Shaoxing, China. It outlines key information on employment policies, academic duties, working arrangements, travel and expense procedures, and the support available before departure and throughout the overseas teaching period. This handbook ensures DCU staff are well prepared, informed, and supported in carrying out their teaching responsibilities abroad.

As both a reference guide and a practical resource, use this handbook alongside other relevant DCU policies, procedures, and staff documentation.

The International College of Electronic & Information Engineering (ICEIE) is a joint education initiative between Dublin City University (DCU) and Hangzhou Dianzi University (HDU) in Hangzhou, China. This jointly operated college was established to strengthen educational collaboration between China and Ireland. By leveraging the complementary strengths of both universities and integrating their high-quality educational resources, the collaborating parties will establish a premier institute characterised by cutting-edge educational philosophies, innovative teaching models, and proven management expertise. Its mission is to develop graduates with an international outlook, strong innovative capabilities, and the skills to succeed in diverse cultural and professional environments. Building on the recognised strengths of both institutions in information technology, the partnership uses a collaborative model to deliver high-quality international education and prepare graduates for the global workforce. 

This International College will offer jointly developed undergraduate, postgraduate, and doctoral programmes in cutting-edge fields such as Artificial Intelligence, Electronic Information Engineering and Integrated Circuit Design. The partnership between DCU and HDU demonstrates DCU’s ongoing commitment to internationalisation, global academic collaboration, and strong educational partnerships. It also gives DCU staff a unique opportunity to expand their professional experience, strengthen their international teaching practice, and engage with a diverse and dynamic student community. 

Hangzhou Dianzi University Introduction Video

This handbook supports DCU staff travelling to China to undertake teaching, academic engagement, research, training, or other approved activities as part of the University's Transnational Education (TNE) partnerships. It provides practical guidance to help staff prepare for travel, carry out their academic responsibilities while in China and return safely to Ireland.

The handbook brings together information on travel planning, visas and immigration, health and safety, cultural awareness and immersion, professional conduct, academic responsibilities, quality assurance, and University support services. It is intended to help staff understand the expectations associated with representing DCU overseas and to support the successful delivery of programmes in collaboration with partner institutions.

Read this handbook in conjunction with all relevant DCU policies, procedures, and guidance documents. It does not replace University regulations, contractual obligations, or local laws and regulations in China. Staff remain responsible for complying with applicable legislation, University policies, and any requirements issued by partner institutions or relevant authorities.

While we have made every effort to ensure the information in this handbook is accurate at the time of publication, immigration requirements, travel advice, institutional procedures, and local regulations may change. Staff are encouraged to consult the relevant University offices and official government guidance before travelling and, where appropriate, throughout their visit.

1.4 Key Contacts

International flights can be arranged on behalf of staff or staff can organise their own flights through Club Travel. Once your itinerary has been confirmed, you must carefully review all travel details, including passenger name, flight dates and times, destinations, transit airports, baggage allowances, and passport information. Any discrepancies must be reported immediately to the relevant University contact or travel provider.

Dublin Airport (as of August 2026) currently offers two useful direct routes to mainland China, making travel significantly more convenient for staff. China Eastern Airlines operates a non-stop service from Dublin to Shanghai (Pudong) three times weekly on Mondays, Wednesdays and Fridays while Hainan Airlines operates a daily direct service from Dublin to Beijing. Both routes provide excellent onward connections to destinations across China, including Hangzhou, making them the recommended options where available.

Prior to departure, staff must familiarise themselves with the airline's baggage policies, check-in requirements, and any transit or entry requirements for connecting airports. It is recommended that you complete online check-in where available, monitor your flight status for any schedule changes, and ensure you have easy access to your passport, visa, boarding passes, travel insurance details, and any supporting travel documentation. Staff must also retain copies of their flight itinerary and emergency contact information throughout their journey.

During your teaching visit, accommodation can be provided by the partner institution in purpose-built, on-campus staff or student accommodation. The accommodation is modern, fully furnished, and conveniently located within walking distance of teaching facilities and other campus amenities, allowing staff to integrate easily into campus life and minimise travel time. 

Living on campus provides an excellent opportunity to engage with the local academic community, experience university life in China, and build relationships with colleagues and students in a safe and convenient environment. 

Staff may also arrange and book their own accommodation, when preferred. The recommended platform for searching for hotels and homestays is Trip.com. The platform offers a range of accommodation options, including hotels and ‘homestays’, which typically consist of self-serviced apartments. 

When selecting their own accommodation in China, staff are recommended to consider established international hotel chains, such as The Hilton, which generally provide consistent standards and services. Alternatively, Atour亚朵  is a highly regarded Chinese hotel chain that offers good-quality accommodation at relatively affordable prices.The cost of staff accommodation will be covered through the applicable subsistence allowance. 

It is important to note that registration with the local police is a legal requirement for all stays in China. Hotels will typically complete this registration on your behalf using a scan of your passport. If you choose to stay in a self-serviced apartment or other private accommodation, you are responsible for ensuring that the required police registration is completed.

DCU has a contract in place with SOS International (www.internationalsos.com) to provide security, medical and wellbeing advice and assistance to DCU staff 24/7 365 days of the year. SOS International have a global network of 29 offices, including an office in Beijing, that can be contacted at any time for up to date advice and guidance from routine matters like accessing local medical assistance or travel disruption information to advise on severe weather or civil unrest.

Important steps for staff before travelling:

• Download the SOS International Assistance App. Details can be found here.  Please note the DCU SOS International membership number is: 14A1131630 which is required to register on the App. The App provides pre-departure advice.
• SOS International Digital Learning Platform: You should also log into the SOS International portal via the webpage: www.internationalsos.com and access the Traveller Training section on the left hand menu.  This provides you with access to the SOS International Digital Learning Platform that has a range of DCU selected eLearning courses to help you prepare for your trip including how to best use all the functionality in the App. 
• In addition, staff can also call the SOS International London Assistance Centre on +44 (0) 208 762 8008 and ask for a pre-travel medical and security briefing for the city they are travelling to in China if they wish.

All DCU staff travel flight details are provided to SOS International so that they have information on DCU Staff that are in or are planning to travel to China in the event of an emergency.  This information is also available to the Office of the Chief Operations Officer in DCU. In the event of an incident/emergency, SOS International will co-ordinate with DCU on the best course of action to ensure the safety and wellbeing of our staff.

When in China, up to date local medical and safety advice will be provided via the SOS International App. Staff can also contact the SOS Office in Beijing or London at any time for additional advice and support (in English).

SOS International Beijing Assistance Centre:

+86 (0) 10 6462 9100.

SOS International London Assistance Centre:  

+44 (0) 208 762 8008 

Travel Insurance EMERGENCY HELPLINE: 

+44 (0) 1273 747 625 (24 hour) 

Chinese Embassy Ireland:

Contact Us

Emergency Services in China:

Important Notes:

• Operators may not speak English. 
• Keep your accommodation contact details written in Chinese. 

Its main campus address is No. 1158, No. 2 Street, Qiantang District, Hangzhou, Zhejiang, China. The campus is in the Qiantang District, an area known for universities and technology-related industries.

The Shaoxing Campus of Hangzhou Dianzi University (HDU) is located at No. 8 Yinzhou Road, Gaobu Subdistrict, Yuecheng District, Shaoxing, Zhejiang Province, China.

Hangzhou Campus Map

Shaoxing Campus Tour

All DCU staff travelling to China for teaching, research, training, academic collaboration, or other University-related activities must comply with Chinese immigration laws and obtain the appropriate visa. Staff are responsible for ensuring that they hold the correct immigration status for the purpose and duration of their visit and that all travel documentation remains valid throughout their stay. Staff must ensure that their passport holds a validity of at least six months (preferably one year) beyond intended travel dates.

For assistance with the visa application process or guidance on the appropriate visa type, staff must contact the relevant Faculty representative or Head of School. 

As part of the application process for a Chinese visa, applicants are required to provide an official invitation letter issued by the host institution in China. This document confirms the purpose of the visit, the duration of the proposed stay, and the details of the inviting organisation. DCU will liaise directly with Hangzhou Dianzi University (HDU) to obtain the required invitation letter on behalf of staff travelling under the partnership. Once received, the invitation letter and any accompanying documentation will be provided to the staff member for inclusion in their visa application. Staff must ensure that all other required visa documentation is completed accurately and submitted within the required timeframe. 

Upon arrival in China, staff must follow the airport signage for Immigration (Passport Control). You will be required to present your passport, valid Chinese visa, completed arrival documentation (if applicable), and any other documents requested by immigration officials. It is advisable to keep your invitation letter, return flight details, and accommodation information readily accessible, as these may be requested.

After clearing immigration, proceed to the baggage reclaim area to collect your luggage before passing through Customs. Customs officers may inspect baggage, and staff must ensure they comply with Chinese customs regulations regarding prohibited and restricted items.

Following Customs, staff must make their way to the designated meeting point or pre-arranged transport, where applicable. There is a train that travels directly to Hangzhou or Shaoxing from Shanghai Airport. If travelling independently to the accommodation, staff must have the full address of their accommodation available in both English and Chinese to assist taxi drivers or transport providers.

Transport to Shaoxing:

Catch a bullet train from Shanghai Hongqiao to Shaoxing North Station (绍兴北站). There are typically over 20–30 trains operating daily, with journey times of approximately 1 hour 15 minutes to 1 hour 30 minutes. Tickets can be booked up to 15 days in advance through the official China Railway 12306 website or through travel apps such as Trip.com.

Once you arrive at Shaoxing, a taxi is recommended to bring you to the campus or your accommodation. If you are traveling to Shaoxing campus, show the driver “杭电绍兴校区 (高埠镇银洲路)”. The drive takes roughly 25–30 minutes.

Transport to Hangzhou:

Catch a bullet train from Shanghai Hongqiao to Hangzhou East Railway Station (杭州东站).Trains depart approximately every 10–15 minutes, with a journey time of around 45–60 minutes. Tickets can be booked through the official China Railway 12306 website or through travel booking apps such as Trip.com. 

Travelling to the Hangzhou Campus by metro is the fastest and easiest option. Staff can board Metro Line 1 directly inside Hangzhou East Railway Station, travelling towards Xiaoshan International Airport or Xiasha Jiangbin. Alight at Wenze Road Station (文泽路站) and take Exit B, where the main gate of Hangzhou Dianzi University is located directly outside. The journey takes approximately 25 minutes. 

If staff choose to travel by taxi from the Railway Station, tell the driver “杭州电子科技大学下沙校区”. The journey takes approximately 30 minutes, depending on traffic. Taxis can be hailed using the DiDi mini programme in the AliPay app or WeChat app.

There are no routine vaccination requirements for travellers entering China from Ireland. However, staff are encouraged to ensure that their routine immunisations are up to date before travelling.

Depending on the nature and duration of the visit, individual health circumstances, and any planned travel outside the host city, a healthcare professional may recommend additional vaccinations. Staff should consult their GP or a travel health clinic well in advance of departure to discuss any recommended vaccinations or other travel health precautions. Examples of recommended vaccinations include Typhoid Fever, Hepatitis A and Hepatitis B, and Rabies.

Staff who take prescription medication must plan well in advance of travelling to China. Medicines that are legally prescribed and readily available in Ireland may be subject to different regulations in China, and some medications may be restricted, require prior approval, or be prohibited from importation.

Before travelling, staff must:

• Check whether their prescribed medication is permitted for personal import into China and whether any restrictions or quantity limits apply.
• Carry medication in its original pharmacy-labelled packaging.
• Bring a copy of the prescription and, where possible, a letter from the prescribing doctor outlining the medical necessity of the medication. It is advisable to carry these documents in English and, if appropriate, a certified Chinese translation for medications that may be subject to additional scrutiny.
• Pack essential medication in hand luggage to reduce the risk of loss or delay.

Particular care must be taken with medicines containing controlled substances, including certain strong pain medications, stimulant medications prescribed for Attention Deficit Hyperactivity Disorder (ADHD), sedatives, sleeping tablets, and medicines containing opioid ingredients. These medications may be subject to stricter import controls in China than in Ireland.

Staff should not assume that medication prescribed in Ireland can be purchased or replaced in China. If additional supplies may be required during an extended stay, this must be discussed with a healthcare provider before departure.

Where there is any uncertainty regarding the legality of carrying a particular medication into China, staff should seek guidance from the Embassy or Consulate of the People's Republic of China before travelling and consult their prescribing clinician.

Dublin City University staff travelling to China on approved university business are covered under the University's Business Travel Insurance Policy, arranged through Marsh Ireland. The policy provides comprehensive cover for the duration of authorised business travel, including overseas teaching, conferences, and other official university duties.

What is covered?

The policy includes the following key benefits for employees travelling on official business (Valid until October 1st 2026):

DCU Travel Insurance

Insurance Policy Document (valid until September 30th 2026)

Staff travelling to HDU campuses in Hangzhou and in Shaoxing must ensure they have appropriate travel and medical insurance in place before departure and familiarise themselves with the healthcare services available during their stay. While the partner institution can provide assistance in the event of illness or injury, staff are responsible for seeking medical attention when required and for following the procedures outlined by their travel insurance provider.

The SOS International Beijing Assistance Centre +86 (0) 10 6462 9100 can be contacted 24/7 for advice through English on where to access medical assistance.

For non-urgent medical concerns, staff must inform their DCU and HDU contact, who can assist in identifying an appropriate healthcare provider and, where possible, help with language support or arranging transport. It is advisable to carry your passport and insurance details when attending a medical facility, as these may be required for registration and payment.

Hangzhou and Shaoxing have a number of modern hospitals providing high-quality medical care, including facilities with international clinics and English-speaking staff. Depending on the nature of the illness or injury, staff may be directed to a local public hospital or an international medical facility. Medical treatment is generally provided on a fee-paying basis, and payment may be required at the time of treatment, even where travel insurance is in place. Staff must retain all medical reports, receipts, and supporting documentation for insurance reimbursement.

China is generally considered a safe destination for international visitors, and both Hangzhou and Shaoxing have a reputation as a welcoming and well-maintained city. Nevertheless, staff should exercise the same level of personal awareness and caution they would when travelling abroad anywhere in the world. Be mindful of your surroundings, particularly in busy public areas, transport hubs, and tourist attractions, and keep personal belongings, passports, and valuables secure at all times. Avoid carrying large amounts of cash and make use of secure payment methods where possible.

When travelling around the city, use reputable forms of transport, such as licensed taxis, ride-hailing services, or public transport. If travelling after dark, remain in well-lit and populated areas where possible and inform a colleague or contact of your plans if travelling alone. Staff must also respect local laws and customs, carry identification where appropriate, and follow any guidance provided by DCU, HDU, or local authorities.

It is essential that all members of staff travelling on DCU business are familiar with this policy and with the correct procedures for claiming reimbursement of travel expenses.

• The Travel, Subsistence and other expenses claimed through Core Expenses System Policy, sets out the terms and conditions and procedures to be followed by staff when travelling or claiming other expenses through the Core Expenses System, while on university or subsidiary company business.
• The Overriding Principle for expenditure on travel and subsistence is that it should be limited to the minimum reimbursable expenditure consistent with the requirements of the visit and should demonstrate value for money (including in terms of managing the cost of the travel).

• It is expected that public transport (bus and rail) will be used when available and suitable.
• Return tickets, contract, season or other discounted tickets should be used wherever a saving in travelling expenses can be secured.

When claiming subsistence, the following should be noted:

• Prior to travel, staff members should review the subsistence allowance available for their DCU business assignment.
• Care must be taken to ensure that no double claiming of subsistence takes place. Subsistence must not be claimed if accommodation has already been booked through DCU’s procured travel agencies. This will also be the case if on-campus accommodation has been arranged by DCU on a staff member’s behalf.

Full Expense claims should be claimed through the Core Expense System on a timely basis, typically within 3 months following completion of travel. It is particularly important that expenses incurred close to the end of the DCU financial year (30 September) are claimed as soon as possible. Failure to do so will mean that the expenditure will come out of your subsequent year budget.

Travel, Subsistence and Other Expenses Policy

In case of illness during absence from DCU on official business, when the claimant remains in occupation of accommodation, the ordinary rate of allowance may apply, provided the claimant is medically certified to be unfit to travel, or if they are able to travel, that the period of illness seems likely to be short and that no appreciable saving would be effected by return to home.

• If the claimant is removed to hospital or other institution, a special rate may be allowed (within the rate ordinarily appropriate) sufficient to cover not more than the extra expense, if any, of subsistence due to absence from home.
• If an employee falls ill while on a business trip and costs are incurred to cover changes to flights, hotel and hospital/medical costs, the employee should notify the DCU Finance office as soon as practicable and contact insurance@dcu.ie.

Staff must be aware that travel, subsistence and taxation arrangements are governed by applicable University policies, procedures and circulars, and that the relevant rules must be adhered to in all circumstances. The application of these arrangements may vary depending on individual circumstances, including the duration and nature of the assignment, accommodation arrangements and the individual’s personal tax status. Consequently, it is not possible to provide comprehensive guidance covering every individual circumstance. Staff are responsible for familiarising themselves with the relevant policies and requirements and should seek appropriate advice from DCU Finance where clarification is required regarding their individual circumstances or obligations in advance of carrying out any work in China.

Staff travelling on University business should familiarise themselves with DCU’s Gifts, Hospitality, Entertainment & Sponsorship Policy, which sets out the circumstances in which gifts, hospitality, entertainment and sponsorship may appropriately be offered or accepted. Staff are expected to exercise appropriate judgement and ensure that any gifts or hospitality received or provided are reasonable, proportionate and do not create, or appear to create, a conflict of interest or obligation. Take particular care when engaging with external partners, suppliers, or host institutions while undertaking University business overseas. 

Gifts, Hospitality, Entertainment and Sponsorship Policy.  

Any queries regarding this policy should be directed to the Finance Office.

China experiences a wide range of climatic conditions throughout the year, and temperatures can vary significantly depending on the season and the region you are visiting. Staff should check the weather forecast for their destination before travelling and pack clothing appropriate to the expected conditions.

For staff travelling to Hangzhou or Shaoxing, the following seasonal guidance may be helpful when planning what to pack. Both cities experience a humid subtropical climate, with hot, humid summers and cool, damp winters.

• Spring (March–May): Temperatures generally range from 10°C to 24°C. Spring weather can be mild but changeable, with periods of rainfall. Staff are advised to bring layered clothing, a light jacket, and a compact umbrella or waterproof jacket.
• Summer (June–August): Summers are typically hot, humid and wet, with daytime temperatures often reaching 28°C to 35°C. July and August are generally the hottest months, and heavy rainfall and thunderstorms can occur. Lightweight, breathable clothing, comfortable footwear, sunscreen, sunglasses and a reusable water bottle are recommended.
• Autumn (September–November): Autumn is generally a comfortable time of year, with temperatures typically ranging from 15°C to 28°C. Conditions tend to cool and become less humid as the season progresses. Light layers are recommended, along with a light jumper or jacket for cooler mornings and evenings.
• Winter (December–February): Winters in both Hangzhou and Shaoxing are generally cool and damp, with temperatures typically ranging from 2°C to 10°C. Snowfall is uncommon, but the combination of low temperatures and humidity can make conditions feel colder. Staff travelling during the winter months should bring a warm coat, jumpers, a scarf, gloves and waterproof footwear.

WeChat and Alipay are China's primary payment super-apps. Both now allow foreign visitors to link international Visa, Mastercard, and Discover cards without needing a Chinese bank account. You make transactions by scanning QR codes, and both platforms automatically handle currency conversion.

1. Alipay Setup: Download the app, register with your mobile number, navigate to Account > Bank Cards to add your credit card. Complete the Identity Verification (uploading your passport) to unlock higher transaction limits.
2. WeChat Setup: Download the messaging app, create an account, and go to Me > Services > Wallet > Cards to link your credit card.

Making Payments: Depending on the store, you will either use the app's "Scan" feature to scan the merchant's QR code, or tap "Pay/Collect" to show the merchant your QR code.

Fees: Both platforms currently waive the standard ~3% foreign transaction fee on payments under 200 RMB. For purchases over 200 RMB, the 3% surcharge applies.

Preparation: Set up your accounts before your trip. Verification and card-binding can take a few days or require SMS codes that are difficult to receive if you are already in China without roaming turned on.

For short-term visits, using an eSIM is a convenient and cost-effective way to stay connected while travelling in China, avoiding the need to buy a physical SIM or rely on expensive roaming. For example, GoMoWorld offers China-specific prepaid data plans. If a longer package is required, 365 day plans can be purchased here.

Important notes:

• The eSIM must be purchased and installed before departing for Mainland China.
• Activate the eSIM only upon arrival in China.
• Ensure data roaming is enabled on the eSIM for proper connectivity. This setup ensures uninterrupted access to communication tools, campus systems, and essential services throughout your stay.

Please note that some international applications and online services, including Netflix, Instagram, and WhatsApp, may not function when accessed using a standard Chinese SIM card due to local internet regulations and restrictions. These services are generally more accessible when using an international eSIM or your home-country mobile data plan through international roaming.

To maintain uninterrupted access to these applications while in China, staff are encouraged to consider using an international eSIM or retaining access to their home-country mobile data plan where practical. Staff must also be aware that connectivity and service availability may vary depending on their mobile provider and the arrangements they have in place before travelling.

Set up an eSim on an Apple iPhone

Set up an eSim on a Samsung Galaxy

Set up an eSim on a Google Pixel

Metro services can be paid for using mobile payment apps, physical transport cards, or single-journey tickets purchased at metro stations. 

Alipay or WeChat Pay (Recommended)
International visitors can link a Visa or Mastercard to Alipay or WeChat Pay and use the relevant transport function to generate a QR code for metro travel. Alipay is generally considered one of the more straightforward options for international visitors. Once the transport function has been activated and any required identity verification completed, the QR code can be scanned at the metro turnstiles when entering and exiting the station.

Metro-Specific Apps
Dedicated metro applications are also available. In Shanghai, staff can use Metro大都会 (Metro Metropolis), while in Hangzhou, the Hangzhou Metro app can be used to access metro services and payment functions. A map of the Chinese subway system can be found using the Metroman App (Android/ iOS). 

Physical Transport Cards and Tickets
Staff can also purchase a physical rechargeable transport card from metro service desks. Single-journey tickets can be purchased from ticket machines at metro stations, with payment options varying by station and machine. These tickets typically take the form of a token or card, which is used to enter and exit the metro system.

Important:

Staff should ensure that they use the same payment method when entering and exiting the metro system. For example, if you enter using an Alipay QR code, you should use the same Alipay QR code when exiting. Staff using mobile payment should also ensure that their phone has sufficient battery and access to mobile data or roaming, as some transport payment functions may require an active connection.

Hangzhou and Shaoxing offer a wide variety of dining options, ranging from traditional Chinese cuisine to international restaurants and cafés. Meals served on campus and in local restaurants may differ significantly from those commonly found in Ireland, with rice, noodles, vegetables, seafood, pork, and poultry featuring prominently in many dishes. Staff are encouraged to try local cuisine while being mindful of any personal dietary requirements or food allergies.

Those with specific dietary needs, including vegetarian, vegan, halal, gluten-free, or other medically or religiously required diets, should be aware that suitable options may be more limited in some locations. It is advisable to communicate dietary requirements clearly when ordering food and, where possible, carry a translated card explaining any allergies or dietary restrictions in Chinese. Staff with severe food allergies should bring any necessary medication, such as an adrenaline auto-injector, and ensure their travel insurance covers pre-existing medical conditions where applicable.

Food hygiene standards in restaurants are generally good, particularly in established venues and on university campuses. However, staff should exercise discretion when purchasing food from street vendors and ensure that food is freshly prepared and thoroughly cooked. Bottled or filtered water should be used for drinking, as tap water in China is not generally considered safe to drink without being boiled or appropriately treated.

Supermarkets throughout Hangzhou stock a wide range of fresh produce, snacks, and household essentials, while larger stores often carry imported food products. Staff staying in self-catered accommodation may therefore choose to prepare some of their own meals if preferred.

Hangzhou and Shaoxing are modern, safe, and well-connected cities that combine a rich cultural heritage with excellent public infrastructure. As one of China's leading technology and innovation hubs, the city offers a high standard of living and an extensive public transport network.

Tipping is not customary in mainland China and is generally neither expected nor required in restaurants, taxis, or other service settings, although it may occasionally be accepted in international hotels. Prices displayed in shops and restaurants are typically the final price to be paid.

Staff must carry their passport or a copy of their passport and visa at all times, as identification may be requested by local authorities, or when accessing certain services. Original travel documents should be stored securely when not in use, and electronic copies should be kept in a secure location as a backup.

China is a predominantly cashless society, with mobile payment platforms such as Alipay and WeChat Pay widely used for everyday purchases. While international bank cards are increasingly accepted in larger hotels and shopping centres, it is advisable to carry a small amount of Chinese Renminbi (RMB) for situations where card or mobile payments are not available.

Tap water must not be consumed without first being boiled or appropriately filtered. Bottled drinking water is inexpensive and widely available from supermarkets, convenience stores, and vending machines.

Both Hangzhou and Shaoxing have well-developed public transport systems, including buses, licensed taxis and extensive ride-hailing services. Hangzhou also has a modern metro network, while Shaoxing has its own metro services, including connections to Hangzhou. Ride-hailing services are widely used in both cities and can provide a convenient way to travel locally. Traffic can be busy during peak commuting hours, particularly in Hangzhou, so staff should allow additional travel time when attending meetings, travelling between locations or making airport connections.

Free Wi-Fi is available in many hotels, cafés, shopping centres, and on campus.

The electrical supply in China is 220V, 50Hz, and power sockets may differ from those used in Ireland. Staff must bring a suitable universal travel adaptor and any chargers required for personal and work devices.

Staff travelling within China must ensure that any power bank they carry bears the required CCC (China Compulsory Certification) mark. Power banks that do not meet the relevant certification and transport requirements may be refused for use or carriage and may be confiscated at security checks. Staff are advised to check the current requirements before travelling, particularly when travelling by air or high-speed rail. 

Air quality in Hangzhou and Shaoxing is generally good, although conditions can vary depending on the season and weather. Staff may wish to monitor local air quality forecasts, particularly during periods of poorer air quality, and ensure that they have any necessary medication with them.

Both cities are generally considered safe for visitors; however, staff must continue to take normal personal safety precautions, including keeping valuables secure, remaining aware of their surroundings and using licensed taxis or reputable ride-hailing services.

As representatives of DCU, staff are expected to comply with local laws and regulations and to respect local customs, cultural practices and social norms throughout their stay in China.

Learning a few basic Mandarin phrases can greatly enhance everyday interactions. Although English is spoken in some hotels, universities, and larger businesses, it is less commonly used in local shops, restaurants, and taxi services. Translation applications can be helpful, and having key destinations saved in Chinese characters can make travelling around the city much easier. (See Appendix B).

Staff delivering modules in China are expected to uphold DCU's academic standards while recognising the legal, cultural, and institutional context of the host university. Teaching must remain focused on the approved module learning outcomes and be delivered in a professional, respectful, and inclusive manner.

Staff must be prepared for a classroom environment that may differ significantly from that typically experienced in Ireland. At the beginning of a class, it is common for students to stand together and greet the lecturer with “老师好” (Lǎoshī hǎo – “Hello, Teacher”) as a sign of respect.

Teaching and learning practices in China have traditionally placed a strong emphasis on teacher-led instruction and examination performance. As a result, students may be less inclined to participate spontaneously in class discussions or volunteer answers in a large-group setting. Periods of silence must not be interpreted as a lack of interest or engagement; students may be carefully considering their response or may be reluctant to answer publicly if they are uncertain.

Teaching approaches that have been found to encourage participation include allowing time for small-group or pair discussions before inviting contributions to the wider class, using multiple-choice questions or interactive polling, providing worked examples to illustrate key concepts, and offering opportunities for students to submit questions anonymously.

English language proficiency will vary between cohorts and individual students. While many students demonstrate strong reading and writing skills, listening comprehension and spoken English may be less developed. Staff are encouraged to speak clearly at a moderate pace, minimise the use of idiomatic language and colloquialisms, explain technical terminology where appropriate, and reinforce key messages through repetition and visual aids.

During lectures, it is recommended that staff have Zoom open and enable Closed Captioning to support students in capturing the lecture content. Staff should also prepare a brief Vocabulary List each week in advance of delivering the lecture.

DCU is committed to the principles of academic freedom and encourages open enquiry, critical thinking, and evidence-based discussion. Within a Transnational Education (TNE) partnership, staff must exercise professional judgement to ensure that teaching is appropriate to the local context and complies with the policies of both DCU and HDU. Where questions arise regarding module content or delivery, staff should seek advice from the Programme Chair or relevant academic lead before teaching.

Some subjects may naturally involve discussion of political, historical, social, or cultural issues. Where such topics form part of the approved curriculum, they must be taught objectively, using credible academic sources and balanced, evidence-based approaches. Staff must facilitate respectful discussion, avoid expressing personal political opinions as fact, and remain focused on the academic purpose of the material. If students raise questions on topics outside the scope of the module or on matters that may be politically sensitive, staff must respond professionally and, where appropriate, guide the discussion back to the intended learning outcomes.

While representing DCU and HDU, staff are expected to maintain high standards of professional conduct both inside and outside the classroom. Care must be taken when making public comments, including on social media, during periods of teaching in China. Staff must avoid publishing content that could compromise professional relationships, misrepresent the University, or conflict with local laws or institutional policies. Personal opinions expressed publicly must not be presented as representing DCU or HDU.

If staff have concerns regarding teaching content, classroom discussions, or local expectations, they should consult the Programme Chair, School, or designated DCU contact as early as possible. Seeking guidance in advance helps ensure that academic standards are maintained while supporting a positive and respectful learning environment.

DCU’s Academic Council and Education Committee retain authority regarding the delivery and award of the proposed programme that is being put forward for DCU Accreditation. The programmes of the International College are subject to quality review by the relevant Irish authority, namely DCU as a Designated Awarding Body that is subject to external quality assurance. The International College will also be subject to quality evaluation and supervision by the Chinese approval authority or its designated institutions in accordance with applicable laws and regulations, namely the Chinese MoE.

Standard DCU Quality Assurance mechanisms such as External Examiners, APRs and PPRs are fully provided for.

The DCU Programme Board Terms of Reference sets out the responsibility of each Programme Board to its relevant Faculty Teaching and Learning Committee (FTLC) and the University’s Academic Council. In the International College, the Teaching Committee serves as the functional equivalent to the DCU Programme Board. The Teaching Committee will conform to the Terms of Reference as set out above, ensuring high-level alignment with the University’s quality assurance standards.

Membership is drawn from all module coordinators within the proposed programme to ensure comprehensive academic oversight. As a localised governance body, the Teaching Committee reports to the JMC (Joint Management Committee) of the International College. For resolutions requiring official validation, minutes and decisions are submitted to the respective teaching management institutions: the FTLC and Academic Council at DCU, and the corresponding bodies at HDU. To ensure operational continuity, DCU will appoint three Programme Chairs - one for each proposed Major - whose duties and responsibilities remain identical to those of DCU-based Programme Chairs, working in close coordination with the Teaching Committee leadership.

Quality Assurance and Enhancement Policy

As a University driven by ‘People First’ principles, DCU is deeply committed to promoting Equality, Diversity and Inclusion (EDI).  We consistently strive to build a genuinely inclusive university community where each of us can thrive and be valued for our unique perspectives and contributions. Every member of the community has a right to contribute and flourish regardless of gender, civil status, family status, sexual orientation, religion, age, disability, race and membership of the traveller community. 

These principles apply equally to all DCU staff undertaking work or teaching assignments abroad, including those involved in the ICEIE in China.

Academic staff are expected to demonstrate professional conduct at all times in accordance with DCU’s Code of Conduct and its commitment to Equality, Diversity and Inclusion (EDI). Raise any concerns about harassment, bullying, discrimination, or inappropriate behaviour through DCU’s established formal or informal reporting procedures. 

Dignity and Respect at Work and Study Policy

While undertaking University business in China, all staff remain subject to the provisions of DCU's Code of Conduct and Conflict of Interest Policy. These policies apply throughout the duration of international travel and govern all professional activities undertaken on behalf of the University, including teaching, research, meetings, conferences, engagement with partner institutions, and interactions with students, colleagues, and external organisations.

Staff are expected to uphold the highest standards of professionalism, integrity, honesty, and respect, recognising that they represent both Dublin City University and Ireland while working overseas. Professional conduct must reflect the University's values at all times and demonstrate respect for local laws, customs, and cultural practices, while maintaining DCU's academic and ethical standards.

Staff must avoid situations where personal, financial, or external interests could conflict, or be perceived to conflict, with their responsibilities to the University. Any actual, potential, or perceived conflict of interest must be declared promptly and managed in accordance with DCU's Conflict of Interest Policy. Similarly, gifts, hospitality, or other benefits offered during the course of University business must be accepted only where appropriate and in accordance with University policies and applicable legislation.

This handbook must be read in conjunction with the DCU Code of Conduct, Conflict of Interest Policy, Anti-Bribery and Anti-Corruption Policy, Research Integrity Policy, and all other relevant University regulations. Compliance with these policies is a condition of undertaking University business overseas and forms an integral part of DCU's commitment to ethical conduct, transparency, and responsible international engagement.

DCU Code of Conduct

DCU Conflict of Interest Policy

Academic staff involved in the delivery of DCU programmes in China must ensure that their teaching, research, and academic activities comply with all applicable Irish, European Union, and Chinese legislation relating to export controls and research security. Particular care must be taken when sharing teaching materials, research data, software, technical information, or other knowledge that may be subject to export control regulations or have potential dual-use applications. Staff are expected to exercise appropriate due diligence when engaging in international collaboration and to safeguard intellectual property, research integrity, and sensitive information at all times. Where there is any uncertainty regarding the transfer of controlled technologies, research outputs, or data, staff must seek guidance from the relevant DCU offices before sharing materials or commencing collaborative activities. Adherence to these requirements helps ensure that international partnerships are conducted responsibly, securely, and in accordance with legal and institutional obligations.

Export Control Policy

Any queries regarding this Policy should be directed to the OCOO:

Office of the Chief Operations Officer 

Email: coo@dcu.ie 

You may have reason to view, process or share data relating to students in the course of your work. DCU Data Privacy Policy is here. Personal student data includes the student’s name, signature, their id numbers, grades, exam scripts, email address, registration record,  etc., At various times data will need to be shared either from DCU to HDU, or from HDU to DCU. Responsibilities relating to data sharing and data processing are complex, because different legal frameworks apply in each jurisdiction (GDPR in Europe, PIPL in China). 

DCU has developed a suite of documents and agreements that underpin our legal treatment of HDU student data and its sharing via a specific secure channel, as well as securing permission from students for our use of their data. Transfer of Data is logged and will be audited. Mostly, data transfer will be directly to or from Registry according to an agreed schedule.   Do not process or transfer any data relating to students without first getting advice as to whether the processing or sharing is approved, and what mechanism and format can be used.  

Do note that the agreements also cover the sharing of specific data relating to DCU staff to facilitate issuing of visa letters of invitation by HDU, reports to the Chinese Ministry of Education and access to HDU systems. Staff Terms & Conditions relating to data cover permission for this data sharing. 

Staff travelling to China must take additional precautions to protect University IT devices, systems, and information whilst working overseas. Differences in internet access, network security, and the availability of online services mean that staff must rigorously prepare their connectivity arrangements before departure and remain vigilant throughout their stay. The core advice for international travel to this region is to travel light and minimise data on all devices. 

DCU Secure Access and VPN Restrictions

Routine remote access to internal DCU infrastructure is restricted. DCU Secure Access is not available, and business cases for access cannot be accommodated. Furthermore, staff are advised that using unapproved Virtual Private Network (VPN) solutions may breach local law in China.

Access to Google Services

HDU students will not have access to Google Services. Staff should therefore consider alternative platforms when sharing materials or collaborating with students using Google Docs, Google Sheets or other Google applications.

Student Email Addresses

HDU students have been provided with DCU email addresses for the sole purpose of accessing Loop and the DCU Library. Students will not have direct access to these DCU mailboxes. Instead, emails sent to students’ DCU email addresses will automatically be forwarded to their corresponding HDU email accounts.

Staff should be aware that, although emails may be sent to a student’s DCU email address, any replies will be received from the student’s HDU email address. Staff should circulate important module information through Loop Forums. Forum posts will automatically generate email notifications to students’ HDU email accounts, helping to ensure that key information reaches students directly.

For all IT queries and support, please visit the DTS website or log a ticket with the Service Desk via the DTS site.