FAQs Semester One Online Examinations 2021

Will there be on-campus examinations in the current academic year?

Due to the unprecedented challenges posed by the global COVID-19 health pandemic, on-campus examinations cannot take place this academic year, bar a very small number of exceptional cases.  There will be no on-campus exams in semester one. 

Synchronous online exams replace the traditional on-campus exams. These are scheduled, timed online exams that are taken at the same time by every student on the module. These are completed online via Loopexam.ie

These exams may take the form of a standard exam paper or a quiz style exam. The answers to the exam can be inputted directly online, or submitted when complete via an electronic file. 

SCHEDULING

When will I get my Semester One Exam Timetable? 

A timetable for online synchronous examinations is published on your Student Apps page .

Module Co-ordinators will provide details of submission times for other Semester one assessments.

How will I access my Semester One examination?

Online Synchronous exams will take place on loop exam https://loopexam.dcu.ie/

Please note that while you are advised to ensure that you can access the system in advance, your Live exam modules will only appear 1 hour before the time the exam is due to start

Trial exams are now available on LoopExam.  Please click here to log into LoopExam and take the trial exam. This will allow you to become familiar with both a multiple choice/Quiz style exam as well as an assignment upload.

A small number of exams will not be through LoopExam and will be taking place on alternative platform.  If your exam timetable shows a module as "Alternative Platform" you will receive further information on this exam directly from your lecturer/module coordinator.

Exam duration
Please note, due to Covid 19, the University has allocated additional time to the approved duration of your exam for semester one examinations 2021. Please see table below:

1 Hour Exam - 20 Minutes additional time allocated
2 Hour Exam - 30 Minutes additional time allocated
3 Hour Exam - 40 Minutes additional time allocated

This additional time will be automatically added to all student taking online examinations.  This is independent of any approved time allocated to students registered with the DLSS

What do I do if I have a disability and have particular needs for completing Online examinations at home?

DCU's Disability & Learning Support Service (DLSS) continues to manage the specific arrangements for students who are registered with the DLSS. 

Students who normally receive extra time in exams will continue to do so for online synchronous exams.  More information regarding DLSS Supports for online exams is available here

Whom do I contact if I have problems getting access to my synchronous online exam on the day?

You should contact the DCU Exam Support Centre. The exam support centre will be open  from 8.30 to 5.30 on all exam days. There are three methods of contacting them:
via the exam support form: www.dcu.ie/examform 
via phone at +353 1 700 6151 or
email at examsupport@dcu.ie      

What do I need to do to prepare for my exams in terms of technology?

You will need access to Loopexam to complete your online synchronous exam. You will need continuous internet access for the duration of the exam. The DCU Exam Support Centre will be available immediately before and during the exams if you have issues of connectivity, etc.. 

A technical guide for students is available here

I live in an area where broadband coverage is poor and I’m worried this will impact on my performance in my synchronous online exam. What can I do?

We are aware that a number of our students have problems with access to broadband and we have taken that into account as best we can. All exams have been granted additional time to allow for this potential temporary issue. 

If you are experiencing difficulty with your home broadband, you can create a ‘wifi hotspot’ from your mobile phone to your laptop, which will use 4G for internet access;

Share a mobile connection by tethering or hotspot on Android

Share a mobile connection by tethering or hotspot on Apple

In order to Improve connectivity, can we also suggest that you ask others in your household to avoid using Netflix, YouTube etc. for the duration of the exam.

If broadband goes down during the exam, try restarting the broadband router.

Comprehensive technical guidelines (Loop exam / uploading videos / uploading written scripts etc.) can be found here

A technical guide for students is available here

My assessment is a handwritten exam - how do I scan or input this work? Any tips on best practice?

The recommended approach is to use Microsoft Office Lens.  You will be given details of how to use this when provided with the outline of your assessment. 

Student Handwritten Exam submission Guide- iOS_Ipad
Student Handwritten Exam Submission Guide- Android

Comprehensive technical guidelines (Loop exam / uploading videos / uploading written scripts etc.) can be found here

Trial exams are now available on LoopExam.  Please click here to log into LoopExam and take the trial exam. This will allow you to become familiar with both a multiple choice/Quiz style exam as well as an assignment upload. 

What do I do if I have problems uploading a submission by the appointed deadline? Who do I contact?

You will contact the ‘DCU Examination Support Centre’. This will be set up for the period of Semester one exams and will assist you in submitting through loop exam. 

The exam support centre will be open  from 8.30 to 5.30 on all exam days. There are three methods of contacting them:
via the exam support form: www.dcu.ie/examform 
via phone at +353 1 700 6151 or
email at examsupport@dcu.ie      

Will I have to declare my work as my own?

Yes, The DCU Academic Integrity and Plagiarism Policy continues to apply to this suite of examinations.  Ensure you are familiar with this policy and continue to reference any sources you use during your semester one exams and assignments.

DCU Library have a very helpful resource on citing and referencing at  https://www.dcu.ie/library/classes_and_tutorials/citingreferencing.shtml

Postponement of exam/ Extenuating circumstances

What does postponing of assessments mean?

If you know in advance that you will not be in a position to sit your online examination you may request a postponement of assessment/examination.

Registry have prepared detailed FAQs for Postponement of Assessment/Consideration of Extenuating Circumstances. You can read this document here 

Link to R33 form: https://www.dcu.ie/registry/application-forms-registry (available under ‘Examination Forms’) 

What if I’m unwell on the day or I’m unable to complete the assessment on the day due to extenuating circumstances - whom do I contact?

You should notify your programme chair/module coordinator and lecturer. You should also complete the extenuating circumstances process. Details on this process is available from the registry here

Link to R30 form: https://www.dcu.ie/registry/application-forms-registry (available under ‘Examination Forms’) 

The ‘DCU Examination Support Centre’ will be in operation throughout the exam period so that you can also avail of ‘live’ guidance on your options.  The exam support centre will be open  from 8.30 to 5.30 on all exam days. There are three methods of contacting them:
via the exam support form: www.dcu.ie/examform 
via phone at +353 1 700 6151 or
email at examsupport@dcu.ie      

How is Dublin City University supporting students through this time?

We are committed to providing you with welfare, academic and practical support throughout this time.

DCU Student Support and Development have a range of supports available via email, phone and online - and can be contacted here. Counselling is being offered online, and students struggling with finances may be able to get some financial assistance through the Student Assistance Fund. If a student has general enquiries and is not sure whom they need to speak to, a member of staff in the Student Advice Centre can advise them as necessary.

Extra Resources to Support Exam Success

  • We have some really useful material about preparing for exams and taking care of yourselves before and during exams in the Discover Exam Success  section of Loop.
  • You can learn some new learning strategies, find ways of staying calm and get tips on how to give your best performance on the day of the exam. Students may also find the Discover Assignment Writing section interesting, as you complete your assignments.  
  • Please also consider signing up for our ‘Virtual Exam Bootcamp’, which will cover motivation, exam strategies, exam stress and exam performance. It will take place from December 14th - 18th via loop. You can enrol for the loop course here
  • Managing stress and anxietyGo to loop.dcu.ie | DEVELOP | Mental Health | Stress & Anxiety (A free Silvercloud programme for DCU students)
  • On the day of timed online exam or deadlines, we will provide enhanced support for students including a ‘live’ DCU Examination Support Centre.