Ask, Analyse & Act with Qualtrics Survey Platform.

Who can use it?

Every current DCU student and staff member has full access, whether you're working on a final-year project, conducting institutional research, or simply gathering quick feedback. Qualtrics is now your go to survey platform at DCU. Try it today and take your data to the next level.

Avril Fitzgerald, Partner Solutions Manager at DTS, led the rollout of Qualtrics as part of a broader initiative to strengthen research capabilities and support evidence-based planning at DCU. She explained that the decision to introduce Qualtrics was driven by growing demand for more sophisticated, secure, and flexible data collection tools across the university.

“Qualtrics is not just a replacement for older survey tools,” Avril explained. “It’s part of a long-term vision to give the DCU community the kind of digital tools that empower them to ask better questions, get better data, and make better decisions.”

This rollout aligns with the DTS mission to empower students and staff through modern digital solutions. For students, Qualtrics builds confidence and skills in using professional research tools. For staff, it supports informed decision-making in areas such as academic planning, service evaluation, and student engagement, all while ensuring data is handled securely and at scale.

What makes it better than other tools like Google Forms or Microsoft Forms?

Qualtrics offers:

1. Advanced logic, branching, and customised workflows
2. Real-time dashboards and visual reports
3. Secure and compliant data handling
4. Multilingual survey capabilities
5. Export to Excel, PDF, or SPSS for further analysis

It’s a more powerful, flexible, and research-ready tool that’s already used by universities and Fortune 500 companies globally.

How does this support DCU’s strategic goals?

Qualtrics enables smarter decision-making and supports both academic research and operational evaluation. It strengthens DCU’s commitment to innovation, research impact, and digital readiness, while giving students the opportunity to develop skills in data analysis and research design, essential for academic success and future careers.

How do I access Qualtrics?

1. Go to: dcusurveys.qualtrics.com
2. Log in with your regular DCU email address and password
3. You’ll be taken straight to your dashboard, where you can start building surveys

You can also access Qualtrics through the Student Apps or Staff Apps link at the bottom of any page on the DCU website.

Is any support available?

Absolutely, if you need any help with Qualtrics, here’s how to get support:

1. Qualtrics Support – This is the fastest way to find guides and answers directly from Qualtrics.
2. In-app support – For queries, you can contact the Qualtrics support team via the question mark at the top of the Qualtrics homepage when logged on to the platform
3. Email Support - For email support, contact Qualtrics Support via qualtrics.support@dcu.ie
4. Still need help? – Visit DCU Help to read our Qualtrics guide or ask a question.

We recommend starting with the in-app support for the quickest answers, but we’re here to help however you need us.

If you have suggestions, feedback, or spot anything unexpected, please let us know via DCU Help. Your input helps us continue to improve the digital experience for everyone at DCU.