Welcome
Welcome

Justin Doyle
Digital Technology Solutions Director
Welcome to Digital Technology Solutions (DTS), formerly ISS, restructured in 2024 to align with DCU’s mission to "transform lives and societies." Our mission is to empower students and staff through modern digital solutions, guided by three strategic pillars:
1. Service - exceptional digital experiences and support
2. Partnership - strong collaborative relationships
3. Technology - secure, resilient and innovative digital infrastructure
Our vision is to be the University’s trusted partner in driving digital excellence. I am very proud to introduce the managers and teams below who work tirelessly for you to bring this vision to life. We are here to empower and support you as we deliver on DCU's mission together.

Customer Support
Deliver responsive and personalised customer support to enhance the digital experience of the DCU community

Partner Solutions
Partnering with the DCU community to research, evaluate and implement modern digital solutions

Infrastructure
Designing, building and managing resilient and performant digital solutions

Governance, Risk & Compliance (GRC)
Working with stakeholders to ensure the University's systems, data, and services are secure, compliant, and aligned with institutional goals

Data
Converting data to intelligence

Software & Security
Protecting and enabling the DCU Community

Student Digital Experience
Empowering DCU students through excellent digital services

About
Digital Technology Solutions (DTS) Driving Digital Excellence