Don't drop out - drop in at Computer Applications

students at computers

Following last year's HEA report on drop-out rates, there was considerable debate in the media and within universities themselves as to the reasons for this increasing phenomenon. While the problem can be approached from a number of angles both academic and social, the school of computer applications has taken its own creative approach. It has taken a look at the way first year students integrate into the university environment and has attempted to make the transition into third-level a less daunting experience. At present, students from a close-knit classroom community can walk into a lecture environment of over two hundred students; while some can adjust readily to this, there are others who can feel intimidated and need extra support.

One of the practical solutions introduced by the school of computer applications is the setting-up of a web-based forum page for their students where they can learn to use email as a means of communication with fellow students within the school. In the same way that they learned to use mobile text messaging to connect to their friends, they can now use the school-based forum page. The purpose is two-fold; firstly students can discuss coursework and other academic-related concerns with fellow students from all years, and secondly they have the opportunity to build-up friendships and organise social events.

Peer Support
Second year students have also become involved in a new mentoring scheme organised by staff within the school.Mentors known as 'lab monitors' learn how to deal with first-year queries and at the same time learn how to develop teaching skills of their own. Last year, a survey handed out to the monitors to determine their views of the scheme resulted in very positive feedback. Charlie Daly, lecturer in computer applications who monitors the scheme, has noticed a marked improvement in the social skills of the first year students as a result of this new initiative. "We can really see a difference in our students - the first years are more outgoing and confident, and the second years are also happier by being able to provide this support", says Charlie.