DCU Sport Membership Terms and Conditions

Membership Terms and Conditions | DCU Sport

It is our aim to provide you with quality service and facilities. In order to assist us and to ensure that all members enjoy their visits to our club, we insist that you adhere to our membership terms and conditions.

1. On joining DCU Sports Complex the member accepts and agrees to be bound by these conditions of membership. Members must also adhere to the
Codes of Conduct within the complex.
2. On joining, DCU Students and Alumni must provide student number and DCU Student email address to DCU Sport reception staff.
3. Use of the facilities of the complex and use of the complex premises is strictly subject to the rules and regulations of the complex in effect at any time.
All Codes of Conduct in specific areas must be adhered to and are available to view in the relevant area for your information.
4. Payment of the membership fee will entitle the member to access the facilities of DCU Sports Complex for the duration of their Membership. There will
be additional charges for some programmes offered (Swimming lessons, Summer Camps , etc )
5. It is required that all new members book an induction session with one of the Fitness teams at reception, prior to using the gym floor.
6. In the event of the annual membership fee not being renewed within the day of its expiry, it is deemed to have expired, and it will be necessary for the
member to re-apply for membership
7. Membership may be terminated by the management for violation of any rules or regulations of the complex or for conduct deemed by the management
to be detrimental to the welfare, good order, safety or character of the complex or its member
8. Membership is not transferable, and membership fees are not refundable under any circumstance. However, in exceptional cases, at our discretion, if
a refund is granted, any time used up will be deducted from the amount refunded. Additionally, an administrative fee of € 50 will be applied to cover
processing costs.
9. If a member allows another person to use their wristband, the membership will be cancelled immediately, or the member will be fined €20 to return the
band.
10. The member acknowledges that he/she is in good health and not suffering from any disease or illness. Members must take all necessary medical and
professional advice to ensure their safety. Where there is medical, or injury information provided on your application form; you may be required to
submit a medical certificate to confirm that you are fit to partake in membership of DCU Sport. If you suffer from any medical event while on the
premises, a ‘fit to exercise’ cert will be required from your doctor.
11. Membership may be temporarily frozen for medical reasons only. A medical certificate will be required to freeze membership.
12. Please note that facilities close (i.e. pool, fitness centre etc.) 15 minutes before closing hours listed to allow showering time. Final admittance will be 30
minutes before the facility closes. Therefore, the facilities must be vacated as per the times shown here
https://www.dcu.ie/dcusport/location-opening-hours-dcu-sport
13. DCU Sports Complex is not responsible for the loss of personal items or damage to personal property either on the premises or in the car park.
14. DCU Sports Complex will endeavour to ensure that all facilities and equipment are maintained in working order, but the complex accepts no
responsibility to the member for the failure or breakdown of any equipment or facility however caused.
15. In the event of any dispute arising between a member and DCU Sports Complex the decision of management will be final.
16. The management of DCU Sports Complex reserves the right to amend and add to these conditions of membership and rules as it sees fit and the
member shall observe any amended or additional conditions or rules so made. Any changes to these conditions will always be displayed on our
website and sports complex reception.
17. Membership fees and admissions will be reviewed annually. DCU Sports Complex reserves the right to increase membership or admissions as
required.
18. Members and patrons must treat the club, its staff and members with courtesy and respect at all times.
19. On each visit to DCU Sports Complex a wristband must be presented for access to the complex and all facilities must be paid for prior to use.
Wristbands must be worn at all times while using the facilities. Members will not be allowed access without a wristband.
20. In the event of losing your wristband a €10 fee will be charged for replacement.
21. Online booking code of conduct is available at https://www.dcu.ie/dcusport/dcu-sport-group-fitness-classes-bookings
22. If you do not turn up for a class a €2 No Show fee will be applied to your account. You will be required to pay it within 7 days.
23. On joining DCU Sports Complex, each member must have their photograph taken for the membership database.
24. Lockers are available for your convenience during the period of your visit. Lockers may not be used overnight. All bags must be placed in these
lockers. Repeated misuse of the locker will result in a €20 fine.
25. DCU Sports Complex car park is for use by Public and Alumni members only. Maximum of two car parking spaces per family. Additional youths are not
covered for car parking. Car park can only be used for the purpose of attending the DCU Sport facility and must be vacated after 2 hours.
26. All personal data provided by you on this Membership Application Form (including your photograph) are collected, processed and retained by DCU
Sport for administration purposes connected with your membership of DCU Sports Complex. DCU Sport will not disclose your personal data to third
parties except in exceptional circumstances, for example if you suffer an injury or experience a medical difficulty in or on the vicinity of the DCU Sports
Complex. Please see the marketing option on the application form in relation to the promotion/marketing of other products and services offered by
DCU Sport. If you opt-in DCU Sport will not disclose your contact details to third parties without your consent. If you wish to obtain further information
about data protection, please visit https://www.dcu.ie/dcusport/Privacy or www.data protection.ie.
27. The purpose of our carer’s policy is to ensure equal access for all those who wish to become members to DCU Sports Complex and participate in any
of the various programs and facilities available. There is no additional charge for the carer to enter the facility once the carer is always assisting the
Member. The carer (s) can change as necessary from visit to visit but will be required to accompany you at Reception and the duration of your visit. If
the carer is actively participating for their own benefit, over and above your support needs they will need to have membership in their own right and
complete an induction.
28. In order to join as an individual member, person’s must be 18 years. A family membership in DCU is defined as a parent or parents and their children
(u18). A charge will be applied for youths 18-21 years and 21-23 years currently in third level education. A youth may be added to a family membership
provided they show proof of a valid student ID. DCU reserves the right to request proof of family or couple status
29. Children must be off the premises by 7pm Monday to Friday. An adult must accompany children under 15 yrs or guardian members aged 18 years or
over when entering the club and using the facility. A parent / guardian must always accompany children under 13 years / guardian members aged 18
yrs. or over while using the pool. The parent / guardian must accompany the children in the pool.
30. Children aged 15 - 17 can enter the facility without their parent/guardian member ONLY after they have been given written consent by their
parent/guardian member on the membership application form. Members must be 15 yrs or over to use the fitness centre or exercise classes however
they must complete a fitness induction before access if granted. They must be 18yrs or over to use free weights. Please see our child admission policy
for more information on our Children’s policy.
31. In the event of an emergency closure, due to an act of God, pandemic, unusual weather or where DCU Sport Management determines it necessary for
the safety of members, all or part of the facilities may close at short notice. No reimbursement will be given in these circumstances.

26/05/2025

If you have any queries on any of the above please do not hesitate to contact any member of staff who will be pleased to help you.

Thank you for using the facilities at the University Sports Complex

Creating Purpose through People and Programmes

Accessibility

At DCU Sport Complex we pride ourselves in our accessibility for all users. From lifts to highly advanced fitness machinery, individuals of all abilities can participate and enjoy the services our facility offers.

Throughout our complex we have four lifts all located in areas so as to provide maximum accessibility to all or our facilities. These lifts are easily operated and can be found at our reception desk, outside the minor hall, on the bridge and at the entrance to our fitness centre. Outside our main sports halls we have a ramp-like surface to provide individuals access to our minor hall and squash courts. The lift on the bridge allows access to the High Performance Gym as well as the Aerobics Studio. Our Main Halls, as well as our Squash Courts and Soccer Centre also cater for all abilities and allow easy access through the use of lifts.

Our state of the art 25m deck level pool provides accessibility to users of all abilities. This shallow end of the pool has a Pool Hoist stationed providing accessibility to all wheelchair users. Our spacious bank allows ease of movement for all members.

At DCU Sport our Spa facilities comprising of a Tepidarium, Sauna and Steam provide access to abilities of all kinds. While our spa pool has steps it is accessible to abilities of most kinds.
University Sports Complex's Fitness Centre is accessible to all by either stair or lift. Within our Fitness Centre we have treadmills, bikes and cross trainers with Braille buttons to provide maximum use for anyone who may have a visual impairment. Our free weights can be used by all while we have one wheelchair treadmill available in our Fitness Centre. Ergometers are also in place. The ‘Sport for All' policy we operate here allows individuals of all abilities to participate in all of the classes on our group fitness schedule.

The Changing Facilities on the pool side comprise of gents, ladies and family changing rooms. In the family, gents and ladies there are universal changing cubicles. All the showers in these changing rooms are ground level and allow easy access for all. The Family Changing Rooms allow individuals more privacy as there are five separate cubicles. Within each changing facility there are lockers designated to users of a different ability. The Changing Facilities outside the main halls also contain wheelchair accessible toilets and again showers that do not have steps into them.
We offer special rates to members who have different abilities and we also have an Audio Frequency Induction Loop System (AFILS) for individuals who may have a hearing impairment. This is used daily at the reception desk to improve communication and may also be used in classes for members who have a hearing difficulty. We also have a guide dog procedure in place.
We have individual disability car parking spaces two on our upper car parking level and two on the lower level.

We here at DCU sport also adopt staff training in sport for all, making sure 100% of our staff are trained in adapting classes, programmes and games for everyone to participate in exercise.

'Sport for All' Policy

The management and staff of DCU Sport are committed to providing equal opportunities to people with disabilities in all aspects of our service and facilities. Our ‘Sport for all' policy ensures that people with disabilities can use all fitness equipment, programmes and services but more importantly that they are not excluded whilst doing so. Our sport for all culture includes people with physical disabilities, mental disabilities, hidden disabilities, the older adult, children and other special populations.'
In order to ensure the above policy is adhered DCU Sport will:

Proactively promote the facilities to people with disabilities and aim to increase the number of users with disabilities. We aim to be one of the best accessible facilities on the north side of Dublin .
Meet and exceed all criteria under the ‘ National Quality Standard Award' for leisure facilities by quarterly checklists and a commitment to continuous improvement to operations.
Ensure all staff members are fully trained on all disabilities.
Have in place a sport for all team of officers to regularly discuss and action areas which will enhance our sport for all culture.
To ensure that feedback is obtained from those with disabilities and suggestions are managed in an efficient way.
To ensure continuous improvement by regularly reviewing policy, procedures and feedback within this sport for all area.

Data Protection

DCU Sport will not disclose your personal data to third parties, except in exceptional circumstances, for example if required by the authorities in connection with contract tracing. If you wish to obtain further information about data protection please visit https://www.dcu.ie/dcusport/Privacy.shtml or www.dataprotection.ie.

Child Protection Policy