Communications with Student's Parents and/or Guardians policy
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The University is committed to providing a range of support services in line with best practice for students registered with DCU’s Disability and Learning Support Service (DLSS).
This policy outlines how staff will communicate with parents and / or guardians of students registered with the Disability & Learning Support Service (DLSS).
This policy applies to all students registered with the DLSS and their parents and / or guardians.
The DLSS welcomes initial contact from parents and / or guardians of students interested in studying in DCU, especially when negotiating the CAO Supplementary Admissions Route.
Once the Semester begins, and your son / daughter has signed up to the DLSS we are unable to disclose student information to you without the permission of your son/daughter.
Information about individual conditions or support provision will not be disclosed to, or discussed with, any individual outside the University, including a parent or guardian, without the consent of the student.
A Student will need to give their consent to the DLSS in writing for us to communicate with a parent and / or guardian.
This policy should be read in conjunction with Dublin City University’s Contact with Third Parties Policy.
Any queries regarding this policy should be directed to:
DCU Disability & Learning Support Service
Tel: (01) 7005927
This policy will be reviewed by the Head of the Disability & Learning Support Service as and when required.
| Policy Name | DLSS Policy on Communications with Parents and/or Guardians | ![]() |
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| Unit Owner | Disability & Learning Support Service | ||
| Version Reference | Version – 3.0 | Revised – 3.1 | |
| Approved by | Head of DLSS | Head of DLSS | |
| Effective Date | December 10th 2020 | November 28th 2025 | |
