Remote Access Policy

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The purpose of this policy is to define standards for connecting remotely to the DCU network from any host. These standards are designed to minimize the potential exposure to DCU from damages which may result from the unauthorised use of University resources, including the loss of sensitive or confidential data, theft of intellectual property, damage to the public image of the institution, or corruption of critical DCU internal systems.


This policy applies to all DCU employees, students, contractors, vendors and agents using remote access connections to connect to the DCU network.
Existing and remote access implementations that are covered by this policy include, but are not limited to, dial-in modems, frame relay, ISDN, DSL, VPN, SSH, and cable modems, etc.

General Remote Access Policy


  1. Authorised, remote access to DCU networks can be given to individuals and organisations. Requests for authorisation should be submitted to the Director of Information Systems & Services or a relevant authorised network manager for the area being accessed. Where appropriate the ICT Security Implementation Group will be consulted as part of decision making process.
  2. The authorised user must ensure that the remote link is not used by other parties.
  3. The authorised user bears responsibility for the consequences should this access be misused.
  4. Authorised users should be familiar, and comply with:
  • ICT Security Policy
  • Network Connectivity Policy
  • Mobile Computing Policy


  1. Secure remote access to critical business systems must be strictly controlled. Control will be enforced via one-time password authentication or public/private keys with strong pass-phrases. Access to administration systems should be through the University Virtual Private Network.
  2. For information on creating a strong pass-phrase see the Password Policy.
  3. At no time should any DCU employee, student or authorized user, provide their login or email password to anyone, not even family members.
  4. DCU employees, students and other authorised users with remote access privileges must ensure that their connected devices do not connect to other devices at the same time.
  5. Routers for dedicated ISDN lines configured for access to the DCU network must meet minimum authentication requirements of CHAP (Challenge-Handshake Authentication Protocol).
  6. Reconfiguration of a home user's equipment for the purpose of split-tunnelling or dual homing is not permitted at any time.
  7. All devices that are connected to DCU networks via remote access technologies must use the most up-to-date anti-virus software (see
  8. All devices used to connect to DCU's networks must be running a supported, up-to-date operating system and must be patched to the latest level.
  9. Organisations or individuals who wish to implement non-standard Remote Access solutions to the DCU networks must obtain prior approval from the Information Systems & Services Department.

Document Change Management

Dublin City University believes that it is important to keep this Remote Access Policy current in order to ensure that it addresses security issues accurately and is up-to-date with evolving business issues and technologies. This policy is a living document that will be reviewed annually and/or updated as needed.

The Director of Information Systems and Services (ISS) will draft necessary changes and have them reviewed and approved by the Executive Group of DCU as appropriate. The Director of ISS and the members of the ICT Security Implementation Group will communicate changes to the University communities. Anyone in the University can
determine the need for a modification to the existing policy. Recommendations for changes to this policy should be communicated
to the Director of ISS.