Student MultiFactor Authentication (MFA)

MFA provides additional security to your DCU student account, ensuring that it cannot be used without your knowledge. MFA requires a second mode of authentication via the Microsoft Authenticator app.

Once you’re enrolled in MFA, you can log in using your DCU email address and password, then confirm your identity using the MFA app on your smartphone. Without access to your physical mobile device, remote attackers can’t pretend they are you to gain unauthorised access to your account.

Two modes of authentication include

1. Something you know: - unique email address and password.

2. Something you have: - smartphone with an app to approve authentication requests.

Get the app on your phone

Click on the appropriate link below to get the app for your Apple or Android mobile device.

Leave the Microsoft Authenticator app installed on your mobile device as you will continue to need it for logging in.

Apple 

Android


How to register for MultiFactor Authentication (MFA)

 

Student MFA Step 1

Step 1

Step 1

Sign into your DCU APPs account with your email address in a browser on your computer.

Keep your account secure, download the MFA app

Step 2

Step 2

Install the Microsoft Authentication app on your mobile device. If you haven’t already installed the Microsoft Authenticator app.

This can be done by scanning the QR codes above or by clicking on the relevant button above from your mobile device.

Click on the + symbol on the MFA app and then next on the laoptop or PC.

Step 3

Step 3

Open the authenticator app and click on the + symbol located at the top right of the home screen. This will open the Add Account screen, see next step. 

Choose add school or work account and then scan with QR code.

Step 4

 

Step 4

Click on the Work or school account on your mobile device, next click on the option to Scan QR code.

To finish this step, click next on your PC or laptop.

Scan the QR code with yoyr phone from the MFA app.

Step 5

Step 5

Scan the QR code on the computer with the scanner which should now be open on the Authenticator App and click on the next button to proceed.

Student MFA Step 6

Step 6

Step 6

To ensure that MFA is working correctly a number will appear on your screen. Open the MFA app on you mobile device and enter the number. Click on the Yes button to complete the test.

MFA Step 6

Step 7

Step 7

The test from the previous step was successful and the MFA app is now paired with your DCU credentials. When signing into DCU services you will now be prompted to authenticate your idenity with the MFA app.

Student MFA New Step 8

Step 8

Step 8

Please enter an alternate Non DCU email address. This will be used if you ever get locked out of your account.

A code will be sent to this email account and is required to complete the next step.

Student MFA Step 9

Step 9

Step 9

Open you Non DCU email account.

Look for an email from "Microsoft on Behalf of Dublin City University" with the following subject line: "Dublin City University account email verification code".

Copy the code.

Student MFA Step 10

Step 10

Step 10

Paste the code into the Enter Code field and press the Next button.

Click on the Done button to complete the process

Step 11

Step 11

Click on the Done button to complete the registration process. 

Frequently Asked Questions (FAQ)