A-Z of Services

A

• • Account (Staff)
  • Active Directory
  • Agresso
  • Airmedia
  • AntiVirus Information
  • Anonymous Marking
  • Apps AnyWhere
  • Apps Gmail help
  • Apple Procurement
  • Assistive Technology
  • Audio Visual Services

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B

• • Backup and Recovery

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C

• • Call Charges - Telephone
  • Change Management - ISS
  • Class Lists
  • Computer Labs
  • Conference Calls
  • Connecting to Wireless (Wifi) Network
  • CoreTime Employee Self Service
  • Course Builder
  • Continuous Assessment Marks Entry System

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D

• • Dashboards
  • DCU Apps
  • DCU Staff Accounts
  • DCU Software Center
  • Desktop Telephone
  • Desktop Computers (Students)
  • Desktop Security
  • Digitary
  • Diploma Supplement
  • Desktop Configuration
  • Discoverer
  • DUO 2FA
  • Drupal

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E

• • Easypass
  • Eduroam
  • Elevated User Rights
  • Email for Staff
  • Email Password Reset
  • Encryption
  • Encryption - Laptop
  • Encryption Self Recovery
  • Exam Results Processing
  • Exam Marks Entry System for Anonymous Marking & Continuous Assessment

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F

• • Faculty and School Mailing Lists
  • Feedback/Surveys
  • Filesender
  • Finance System
  • Firewall Ports
  • Flexitime

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G

• • Gmail Signature
  • Google Apps
  • Google Calendar
  • Google Drive
  • Guiding Principles

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H

• • High Performance Computing (HPC)
  • High Risk Travel
  • Home Working
  • HTML Guides

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I

• ICHEC
• Information for New Staff
• Internet Connectivity
• ITS
• IT Transformation

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K

• • Knowledge Base

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L

• • Lab Software Install
  • Laptop Encryption
  • Laptop Loans (students)
  • Laptop Procurement 
  • LDAP
  • Leaving - Information for staff leaving DCU
  • Lecturing Timetabling
  • LOOP Guides
  • LOOP for Staff
  • LOOP for Students

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M

• • Mac Computer Resources
  • Mailing Lists - Faculty and School
  • Mailing Lists - Staff
  • Mailing Lists - Students
  • Malware
  • Marks Entry System for Anonymous Marking & Continuous Assessment
  • Microsoft Office 365
  • Mobile Device Security
  • Mobile Device Configuration - Eduroam
  • Mobile Device Configuration - eMail

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N

• • Network Regulations Student Residences
  • Network Security
  • Networks
  • New Staff Accounts
  • New Staff Information
  • Nvivo

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O

• • Office move / Office set up
  • Oracle Discoverer
  • Ordering Phones

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P

• • Password Information
  • PC Availability
  • Password Reset
  • Phishing
  • Phone Services 
  • Plugins
  • Policies
  • Procurement Staff - PC & Laptop
  • Procurement Student - Software & Hardware
  • Printing - Guest
  • Printing - Staff
  • Printing - Student
  • Printer and Scanner Locations
  • Privacy and Cookie Statement

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R

• • Recovery
  • Registration
  • Remote Access
  • Request Lab Software Install
  • Research Engine
  • Residence Network Connectivity
  • Remote Working

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S

• • SafeZone
  • Security
  • Securing University Data
  • Security & Malware
  • Self-Ticketing-Service
  • Slack
  • Software Application Guides
  • Software Catalogue
  • Software Center
  • Software Request for Lab
  • SPSS
  • Staff Network Drives
  • Staff Services Overview
  • Standard Desktop Configuration
  • Student Residence Network Connectivity
  • Student Services Overview
  • Student Network Drives
  • Student Software and Hardware Procurement
  • Suppliers
  • Surveys/Feedback
  • Sustainability

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T

• Team Drives
• Telephone Services 
• Testimonials  
• Ticket Priorities
• Timetabling
• Travel - High Risk Countries

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U

• UniCam  
• Unified Communications  

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V

• Video Conferencing
• Video Tutorials
• Voicemail
• VPN (Virtual Private Network)

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W

• Web Services
• Web Publishing
• Web Publishing for Staff
• Web Publishing for Student
• Windows 7 - End of Life
• Wireless (Wifi) Network (eduroam)
• Working Off Campus
• Writing Content for the Web

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Z

• • ZOOM
  • ZOOM Security Settings

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