DCU New Student Onboarding FAQ
All students must be fully admitted to DCU before they can be onboarded. If you have questions about your admissions status, please contact the relevant admissions team using this link www.dcu.ie/registry/registry-admissions.
To access additional information about the various stages of your journey to DCU, please visit www.dcu.ie/offers.
Onboarding is the term used to describe the distribution of DCU credentials to all new DCU students. These credentials allow new students access DCU systems while they are a student at the university.
New Students to DCU
Each new student to DCU is allocated a unique email address and password that is used to log into your DCU email address, DCU systems and to register for your course. New students will be sent a communication to outline how to access this information, (Please check your spam folder if you have not received the communication email).
While logging in for the first time, you will be prompted to set up multi factor authentication. This helps to ensure that your DCU user account has optimal security applied. More information regarding Multi Factor Authentication (MFA) can be found on the student MFA page here. Once registered for MFA, you can use this online service in future to reset your password, provided you have your username.
Returning DCU Students
In the event you cannot remember either your username or password please contact Digital Technology Solutions (DTS).
Student MultiFactor Authentication (MFA)
Onboarding Queries
If you are a postgraduate student please contact pgonboardingqueries@dcu.ie.
If you are an undergraduate student please contact ugonboardingqueries@dcu.ie
All DCU students must register fully online for their course. Your welcome email will provide you with the link to online registration.
For registration queries, please complete the Registry Online Query Form.
Please see the Fees Office FAQ or the Fees booklet for information about fees for the academic year. Alternatively, email the Fees Office on fees@dcu.ieor call 01-700-5875.
Orientation information can be located at www.dcu.ie/orientation.