Services, Facilities & Space Management
This is a wide range of services which covers monitoring of room temperatures, breakages across campuses, faults, work permits etc.
The Estates helpdesk manages a call out system to address any reports we receive across campus. You can log a maintenance problem by filling out this webform. Please provide as much information as you can as this helps our team assess the issue and address it in a timely manner.
Our general services are outlined below:
- New key for room - webform
- Swipe Card access to a building
- Postal services - contact firstname.lastname@example.org
- DCU Car Parking
- Lost and Found Service
- Events Notification form
- If you require services including delivery/collection of large items, movement and relocation of large items, please contact email@example.com
- All other general queries, please email firstname.lastname@example.org
If you have a general office management issue or require information about the Estates Office please email email@example.com
Facilities and Planning Services
This service covers building works, refurbishment, office and space requirements, persistent issues within buildings and any new works.
If you have any issues that relate to those listed, please email firstname.lastname@example.org
All space on our campuses are owned by the University, and this is administered by the Office of the COO through the Estates Office. For more information about space management and allocation DCU campuses, please read our policy here.
If you require campus security services urgently, please contact 01 700 5999. The control room for Glasnevin Campus is located beside the exit ramp in the multi-storey car park. The control room for St Patrick’s Campus is located in the Gate Lodge building beside the vehicular entrance to the college. The control room for All Hallows Campus is located in Purcell House on the ground floor. All control rooms are open 24 hours a day.
Security is in operation 24/7, 365 days a year
Safezone is a free app that allows DCU staff and students to summon security or safety assistance via mobile devices, desktops and laptops, providing round-the-clock safety assurance.