Payroll-Useful Contacts

Email 

The most efficient method to get a quick response from the Payroll team is to send an email  via our central email address payroll@dcu.ie  When contacting the payroll team, please ensure to quote your Staff Number\PPSN in reference to all queries and every effort will be made to address queries as quickly as possible with allowances required for more complex issues.

People 

Document Drop Off

Most forms (Completed and Approved Overtime claims or Blank Salary Certs\Blank Employer Forms for completion) can be directed to payroll via email to payroll@dcu.ie as a file attachment and will be completed and returned as time efficiently as possible

Any hard copies\original versions of Payroll Documents\Forms can be left in the Finance Office Drop Box which is located in the entrance lobby to 1838 Restaurant in the Albert College Building. This is a secure locked box which is checked daily by the Payroll Office team.

You can submit a query to Revenue on the MyEnquires section of myAccount.

Alternatively you can log on to Revenue's website via this link, type in your PPSN and this will highlight the contact details of your local Revenue office.

Revenue operate a National Phone Number for PAYE callers: 01 738 36 36. 

Customers ringing from outside the Republic of Ireland should ring + 353 1 738 36 36

The service is available Monday to Friday, 09.30 to 13.30.

Revenue take phone calls from 09.30 to 13.30, Monday to Friday and answering MyEnquiry queries in the afternoon

Please ensure that you have both your PPSN and Employer Reg. Number (ref FAQ #18) to hand, when you phone Revenue. They should also be quoted on all correspondence to Revenue.

• The DCU People webpage can be accessed by clicking the link here.
• For All General People enquiries you can log a ticket by clicking the link here. 
• For Pension Related enquires relating to service estimates, pension refunds, purchasing service please log a ticket to contact the Pensions team by clicking the link here.
• For a full list of current DCU People contacts click here

For all Cornmarket queries relating to

• Income Continunance
• All types of Insurance
• Financial Planning-AVC's, PRSA's 

Please contact the Cornmarket team directly via designated link for DCU staff

DCU has a VHI group scheme available to staff where when the join or transfer over the deduction can be facilitated through the payroll.

• Our group scheme number is 00004318.
• Our renewal date is 22nd September each year, but staff can join at any time.
• For new joiners to VHI, the individual deals directly with VHI ensuring to quote your DCU staff number on your application form. VHI in turn will notify DCU Payroll of your contribution amount, to be deducted weekly/monthly from your payroll and the team will set this up in the next available pay run.
• If you are joining DCU and already a VHI policyholder and wish to transfer from another group scheme you just have to contact VHI directly and quote our group number and your DCU staff number and VHI will send the detail to DCU Payroll for setup.
• For more information, click on link or call VHI directly on 056 444 4444.