DCU Employee Assistance Programme (EAP)
The Employee Assistance Programme (EAP) is a confidential support service for all DCU employees, provided by Spectrum.Life. The service is designed to support employees and their immediate family members (18+) to resolve personal or work related concerns. This service is opened to all DCU staff and campus company staff.
You can access the EAP through the 24/7 freephone number 1800 814 243, or by texting (SMS) or WhatsApp by sending 'Hi' to 087 369 0010 . See login details below.
Spectrum.Life Employee Assistance Service
The EAS provides you with immediate access to counselling support to help you cope and deal more effectively with any personal or work related problems.
The EAS is available 24 / 7 / 365 days and offers support to you , a spouse, civil partner or dependent, where the family member can be described as a person over the age of 18 and residing at the family home. As well as through a telephone helpline, free from Ireland, you can also access the EAS via SMS or Whatsapp. Furthermore you can directly contact the EAS via the wellbeing portal and app by requesting a callback, through a live chat facility or via video counselling.
The EAS can help with a wide variety of problems. The service provides a fully qualified team of counsellors* and experts who are highly experienced in personal and work related issues and can support anyone suffering with issues including but not limited to:
- Depression, anxiety, stress
- Grief and bereavement
- Relationship and marital problems
- Work stress and work-life balance issues
- Workplace conflict and communication
- Life transitions such as career progression or retirement
*your first interaction with the service will be through the English Language but for further sessions counsellors who speak your first language (incl. Irish) can be sourced. However, it may mean meeting your counsellor remotely rather than face to face depending on geographical location of staff member and counsellor
The service also includes other employee assistance services including advice on:
- Legal assistance
- Financial assistance
- Consumer assistance
- Mediation information
- Career guidance
- Life coaching
- Support for non-nationals and their families
- Help with practical day to day issues and services
Log in details
To access your Wellbeing Portal please click here: Wellbeing Portal
Click 'New Here, Sign Up'
Enter your details
When prompted for your Organisation Code enter: ovb4mxYN
You can also access the hub through an app available on both the Google Play Store and App Store