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Human Resources

EXPLORE - Leading and Managing in DCU - Module 3: Managing people, development, growth and engagement

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MODULE 3: Managing people, development, growth and engagement

After completing this module, you will be able to: 

 

  • Recognise key best practices for successfully managing people
  • Apply proven methods to help motivate staff and build trust
  • Apply techniques to effectively manage conflict
  • Advance your communication and influencing skills

PREWORK:

Please complete the following ahead of the session:

Time to completion: 27 mins
  • Prepare and outline a challenge (10 mins): Think of a trying challenge you've experienced when managing others - for example, giving feedback, managing conflict, dealing with decreased performance etc. Take a few minutes to think about it and briefly document the steps you took, the difficulties you experienced and whether or not you reached a satisfactory resolution. We'll unpack specific challenges in the workshop, so please come prepared!  
  • Watch (4 mins) What is staff development in Universities?
  • Take a quiz (5 mins) Ever wonder how focused you are on developing your team? Get an insight with this Mindtools Quiz: How Well Do You Develop Your People?
  • Read (8 mins) When people feel trusted, they tend to offer trust in return. Want Your Employees to Trust You? Show You Trust Them

DIG DEEPER: 

In your own time, learn more about development, motivation and growth: