Meet the Team
Meet the Team
Aengus Gordon – Senior Business Analyst
Aengus’s primary areas of responsibility are to provide support to the Student Information System (ITS, CAO, PAC) and the Timetabling & Room booking applications (Scientia suite of software). His role as a Business Analyst includes systems upgrades, process redevelopment and improvement, business analysis, data analysis, requirements gathering, process mapping, ITIL framework, project initiation, project planning, project execution, project monitoring and control. He is a Graduate of TCD and DCU. He joined Academic Systems in 2017, but is a DCU employee since 1998 and has worked on various I.T. projects within the Information Systems and Services Department.
Ambhalika Sounderraj – Senior Business Analyst
Ambhalika’s primary area of responsibility is to support the Student Information System, (ITS, CAO, PAC) and the Student Application Portal (CRM Recruit). Together with her colleagues, Ambhalika has shared responsibility for the provision of 2nd line support in respect of the systems for which the unit is responsible. Her areas of expertise include business analysis, data analysis, requirements gathering, process mapping, process improvements, ITIL framework, Project Initiation, Project Planning, Project Execution, Project Monitoring and Control. She brings 10+ years of IT Business Analyst and IT Project Manager experience to DCU. She has worked both in the private sector and Higher Education sector in USA before moving to Ireland. She is a certified Project Management Professional (PMP®), Certified Scrum Master (CSM®) and Six Sigma Green Belt holder. She joined DCU in January 2019.