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Student Guide for Online Examinations

Student Guide for Online Examinations

In the majority of cases, students will be able to complete their exams online with little or no difficulty. If, however, you do experience difficulties, please contact the Exam Support Centre via the exam support form, by phone at 01-7006151 or via examsupport@dcu.ie

The Exam Support Centre for the Semester One 2023-2024 exams will operate from 8.30am to 5.30pm on days of the examinations (November 11th  - November 22nd).

In advance of exams:
  • Ensure your phone is fully charged and your laptop has access to a power outlet
  • Decide on the location where you will conduct your assessment beforehand. Check for easy access to powerpoints, WiFi, good lighting and comfortable chair
  • Check internet connectivity - if there is a chance you might have connectivity issues, practice setting up a WiFi hotspot in advance (instructions below)
  • Advise your household of your assessment schedule beforehand so they are aware where and when you will be conducting your assignment.
  • Have a clock/watch in the room so you can manage your time effectively
  • Log into Loop a few days in advance of the exam to confirm access and to test the functionality on the test exams. 
  • Consider having a backup device available if possible
  • Familiarise yourself with each assessment and what is expected of you e.g. how many questions must you answer? 
  • Ensure you are familiar with requirements for citing and referencing.  These apply equally to online exams as they do to assignments.  DCU Library have citing and referencing resources available. 

     

Login to Loop - Please Note Special Exam Login Instructions

  1. You MUST use MS Edge browser. No other browsers (Chrome, Firefox) will work to access Loop.

     

  2. Login to Loop by selecting the Blue button,Non-DCU Accounts’ on the Loop login page as shown in the image Figure 1. Do not login using your normal DCU email address and password.

Login to Loop
Figure 1 Non-DCU Accounts

 

 

3. Enter your ‘DCU Student number’, e.g. ‘87654321’, enter the password with no spaces as;  Dcu(your DCU student number)!  e.g. Dcu87654321! and click Log in. Figure 2. 

Please note the escalation mark at the end of the password 

Figure 2 Enter Login Details
Figure 2 Enter Login Details

 

 

4. When you reach the Loop Dashboard you will get an automatic tour but can immediately cancel out of it by clicking "Skip Tour". Figure 3. 

Figure 3 Select 'Skip tour'

 

5. When you login first you will be asked to go through three site policies and accept them in order to proceed as seen in Figure 4. 

Figure 4 Select 3 policies and click next

 

Note: The exam you are taking that day will appear on Loop one hour before the start of the exam.  The exam paper will become visible at the beginning of the exam i.e. 9.30 / 2.00. 

 

Technical Tips
On the day of the exam
  • Make time before the assessment to review notes and mentally prepare
  • Log on to your computer at least 60 minutes before the scheduled start time
  • Allow time for your computer to switch on and go through start up routine
  • Open your student email account and leave open for the duration of the exam
  • If you have to upload a handwritten script, ensure that the Microsoft Lens app has been installed and tested on the mobile device well in advance of the exams. Click here for more information on how you can do this on Android, and on iOS 
  • Have your student ID number to hand as you will need this if you need to contact the exam support centre
  • You do not need an examination number for this set of exams, just use your Student ID and Name.

 

During the Exam
  • Live exam modules will only appear 1 hour before the time the exam is due to start
  • Announcements from the examiner will be made through your student email account if necessary, so keep an eye from time to time
  • If you need to contact the examiner during the exam, contact the exam support centre at phone 01-7006151 /student webform
  • Ensure that you carefully follow all the instructions relating to your online exam or quiz and that you press submit at the end of the exam or quiz, in order to ensure that your exam is valid.
  •  If you cannot upload your submission, please email it to your Examiner, including your DCU Student # and Name in the subject line.
After the Exam
  • Ensure you get enough rest in between exams 
  • If you have experienced difficulties during the exam and wish to complete an extenuating circumstances form.
Personal Support

A comprehensive list of FAQs can be found here