Why SALIS?

Conflict Resolution

to
Venue
Online
Target Audience
Staff
Is registration required?
Yes
Free of charge or ticket price
€50 (charged to school / unit)

Course Code: DCU181


Description: 

Conflict in the workplace leads to reduces levels of performance and makes for a very uncomfortable atmosphere. Conflict sometimes goes unmanaged as we often don’t know how to handle it. We get concerned about the reaction of those involved, or we just don’t have the skills or tools to deal with it. This Managing Conflict at work will provide managers and leaders with the skills and tools to manage conflict in the workplace.

Objectives: 

  • Be able to describe what conflict is and the typical causes of it
  • Understand the impact that conflict has on team performance and morale
  • Know a range of approaches to manage conflict and define their own current style and approach
  • Have developed their own toolkit to draw on to manage conflict
  • Have strategies to proactively identify conflict situations and address them before conflict occurs

  HOW TO REGISTER FOR THIS COURSE

1. Log in to your Core HR portal 
2. Click the Learning and Development tab 
3. Type DCU181 into the Keywords search field and click Search.

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