Strategies for problem solving/decision making (2)

This approach is similar in outline to the previous approach but provides more detail on how to carry out the intervening steps.

Step 1: Define the problem

Define your problem in terms of goals and objectives, identifying opportunities and challenges. Is this your problem? Is it worth solving? Does it need an immediate solution, or can it wait? Is this a real problem, or merely a symptom of a larger one? Does the problem have ethical considerations? Attempt to solve one problem at a time. Be as clear and as brief as possible.

Step 2: Gather information relevant to the problem

What are the facts and figures? State opinions and assumptions? Who are the people involved/affected? What are the limits/boundaries?

Step 3: Develop alternatives

Brainstorm! Identify important criteria. Be open. Be critical and creative (See unit, ‘Creative thinking and critical thinking’). Come up with a number of possible alternatives.

Step 4: Weigh alternatives

Identify the advantages and constraints of various possible alternatives identified.

Step 5: Select the best alternative

Evaluate and prioritise. Choose the most suitable, feasible and flexible option from amongst your alternatives.

Step 6: Implement the solution

Develop a plan. Take action! Until the solution is acted on, a decision is only a good intention.

Step 7: Monitor progress, evaluate and make improvements, if necessary.

If results do not meet expectations, reconsider? Go back to Step 5.